© GetHuman Inc.

Bidz.com Customer FAQ

Top Answers & How-to Guides

What is Bidz.com's Phone Number?

The question we are asked most often is about how to talk to Bidz.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Bidz.com customer service, get an answer now.
Contact Bidz.com customer service

Recent Bidz.com Customer Questions

Help me with my Bidz.com customer service issue

Payment and Fees

What payment methods are accepted on Bidz.com?

Bidz.com accepts various payment methods, including major credit cards and PayPal. Payment options can differ depending on the...
Read more

Are there any fees associated with bidding on Bidz.com?

When bidding on Bidz.com, there may be fees such as a buyer's premium, shipping costs, and potential taxes or customs duties....
Read more

Bidding Process

Can I bid on multiple items at the same time?

Bidz.com allows users to bid on numerous items in different auctions at once. While this offers the chance to win multiple...
Read more

How long do auctions on Bidz.com typically last?

Auctions on Bidz.com generally run for seven days, providing sufficient time for users to place bids and track activities....
Read more

What happens if I win an auction on Bidz.com?

When a user wins an auction on Bidz.com, they are informed of their win and must pay within a given time. After payment, the...
Read more

Can I cancel or retract a bid on Bidz.com?

Once a bid is made on Bidz.com, it is generally binding and cannot be canceled. This policy helps maintain auction fairness....
Read more

What is the bidding increment on Bidz.com?

Bidz.com uses a bidding increment that varies depending on the item's price. Lower prices have smaller increments, while higher...
Read more

Can I set a maximum bid on Bidz.com, and how does that work?

Bidz.com allows users to set a maximum bid, which is the highest amount an individual is willing to pay for an item. The system...
Read more

Are there restrictions on the types of items I can bid on?

Bidz.com has restrictions on auction items, primarily focusing on jewelry and related accessories. Certain categories may vary,...
Read more

What should I do if I encounter issues while placing a bid?

If issues arise while trying to place a bid on Bidz.com, users should first check their internet connection and ensure their...
Read more

Shipping and Returns

Is there a return policy for items purchased on Bidz.com?

Bidz.com offers a return policy allowing customers to return unsatisfactory items in original condition within a set timeframe....
Read more

Do you offer international shipping?

Bidz.com does provide international shipping on various items, but availability can vary by product and destination. Customers...
Read more

What should I do if I receive a damaged item?

If an item arrives damaged from Bidz.com, customers should document the damage with photos and check the return policy for...
Read more

Feedback and Communication

How will I be notified if I win an auction?

When a user wins an auction on Bidz.com, they are generally notified through email, which includes details about the winning...
Read more

Can I leave feedback for sellers on Bidz.com?

Yes, Bidz.com allows users to leave feedback for sellers, enhancing customer experiences and informing others about seller...
Read more
We look to the Bidz.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bidz.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!