Is there a return policy for items purchased on Bidz.com?

Yes, Bidz.com has a comprehensive return policy for items purchased on their website. If customers are not satisfied with their purchase, they can return it within 15 days of receiving the item. However, certain items, such as personalized or altered jewelry, cannot be returned. To initiate a return, customers need to contact Bidz.com's customer service and obtain a return authorization number. The item must be returned in its original condition, with all tags and labels intact. Once the returned item is received and inspected, a refund will be issued to the customer's original payment method, excluding any shipping charges. Bidz.com aims to provide a hassle-free and secure shopping experience, ensuring customer satisfaction with their return policy.