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BenQ Customer FAQ

Top Answers & How-to Guides

What is BenQ's Phone Number?

The question we are asked most often is about how to talk to BenQ customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What is the warranty period for BenQ products?

The warranty period for BenQ products usually ranges from one to three years, depending on the product type and region....
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Where can I find the user manual for a specific BenQ product?

To find a user manual for a specific BenQ product, visiting the official BenQ website is recommended. There, users can access...
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What are the specific features of the different BenQ projector models?

BenQ has a variety of projector models suited for different uses, including home theater, business, and education. Home theater...
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Does BenQ offer any accessories for their products?

BenQ provides a variety of accessories that enhance the use of their monitors and projectors, including stands, screens,...
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Projector Use

Can I connect my BenQ projector to my mobile device?

Connecting a BenQ projector to a mobile device is possible through wired connections using appropriate adapters or through...
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What is the recommended screen size for viewing in a specific distance with a BenQ projector?

To determine the ideal screen size for a BenQ projector, one should consider the distance from the screen and the nature of the...
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Which BenQ projector model is best for home theater use?

When selecting a BenQ projector for home theater, the BenQ HT3550 is a notable option, featuring true 4K UHD resolution, HDR10...
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What is the lifespan of the lamp in a BenQ projector?

The lamp lifespan in a BenQ projector typically ranges from two thousand to five thousand hours in standard mode, with eco mode...
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Product Support

Does BenQ offer any recycling options for their products?

BenQ prioritizes environmental sustainability by promoting responsible disposal and recycling of their products. They partner...
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Where can I find customer reviews for BenQ products?

Customer reviews for BenQ products can be found on their official website, various online retailers like Amazon, Newegg, and...
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How can I update the firmware on my BenQ products?

To update firmware on BenQ products, visit the support section of their website and search for your specific model. Download...
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Monitor Capabilities

Can I use my BenQ monitor for gaming?

BenQ monitors are excellent for gaming, featuring high refresh rates, low input lag, and support for technologies like AMD...
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Are there any known compatibility issues with BenQ monitors and specific operating systems?

BenQ monitors are broadly compatible with various operating systems, including Windows, macOS, and Linux. Compatibility issues...
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We look to the BenQ issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
BenQ issues reported to GetHuman
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