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Beauty.com Customer FAQ

Top Answers & How-to Guides

What is Beauty.com's Phone Number?

The question we are asked most often is about how to talk to Beauty.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account with Beauty.com, visit their homepage and look for the "Sign Up" or "Create Account" option. Fill out the...

What is your loyalty program and how does it work?

Beauty.com features a loyalty program where customers earn points for purchases, which can be redeemed for discounts or...
Ask any question you have about Beauty.com customer service, get an answer now.
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Recent Beauty.com Customer Questions

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Ordering Process

How do I place an order?

To place an order on Beauty.com, browse the site to find products, select your options, and add items to your cart. After...
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Can I cancel or modify my order after it has been placed?

Once an order is placed at Beauty.com, chances to cancel or modify it depend on whether it has shipped. If it is still...
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Account Management

How do I create an account?

To create an account with Beauty.com, visit their homepage and look for the "Sign Up" or "Create Account" option. Fill out the...
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What is your loyalty program and how does it work?

Beauty.com features a loyalty program where customers earn points for purchases, which can be redeemed for discounts or...
Read more

Payment and Shipping

What payment methods are accepted?

Beauty.com accepts various payment methods, including major credit cards like Visa and MasterCard, along with popular digital...
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How long does shipping take?

Shipping durations from Beauty.com depend on factors such as chosen method, destination, and season. Standard shipping may take...
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Do you offer international shipping?

Beauty.com does offer international shipping, but the details can change depending on the destination. Customers should check...
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Can I track my order?

Customers are able to track their orders from Beauty.com after shipment. A confirmation email includes a tracking number and a...
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Returns and Issues

What is your return policy?

Beauty.com has a return policy that permits returns of unopened and unused products within approximately thirty days from...
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What if I receive a damaged or defective product?

If a customer receives a damaged or defective product from Beauty.com, they should inspect the item and refer to the return and...
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Product Authenticity and Services

Are the products on Beauty.com authentic?

Beauty.com ensures that all products available on their platform are genuine, sourced from reputable manufacturers and...
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Do you offer gift wrapping services?

Beauty.com does not explicitly state that they offer gift wrapping, but other online beauty retailers might have similar...
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We look to the Beauty.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Beauty.com issues reported to GetHuman
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