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Bass Pro Shops Customer FAQ

Top Answers & How-to Guides

What is Bass Pro Shops's Phone Number?

The question we are asked most often is about how to talk to Bass Pro Shops customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Bass Pro Shops Customer Questions

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Order Tracking and Changes

How Do I Track My Bass Pro Shops Order?

Tracking your Bass Pro Shops is a simple process as long as you have your account's email address, your billing address,...
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How long does it take for an order to be delivered?

Delivery times for Bass Pro Shops orders depend on shipping method and location. Standard shipping usually takes five to ten...
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Can I cancel or make changes to my order after it has been placed?

Once an order is made with Bass Pro Shops, the ability to change or cancel it depends on its status. If not yet shipped,...
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Returns and Policies

What is the return policy for Bass Pro Shops?

Bass Pro Shops has a customer-friendly return policy allowing returns within thirty days for unused items with original tags....
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Is there a warranty for the products sold at Bass Pro Shops?

Bass Pro Shops does provide warranties for many products, but the specifics vary by brand and item. Customers should carefully...
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Shipping and Delivery

Do you offer international shipping?

Bass Pro Shops generally does not provide direct international shipping through their website, primarily limiting deliveries to...
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Do you offer price matching?

Bass Pro Shops does have a price matching policy that allows customers to match lower prices from competitors on identical...
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Payment and Promotions

What payment methods are accepted?

Bass Pro Shops offers various payment options including major credit cards, debit cards with Visa or MasterCard logos, and...
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Are gift cards available for purchase?

Bass Pro Shops does offer gift cards in various denominations, available for in-store and online purchase. Customers can also...
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Are there any discounts or promotions currently available?

Bass Pro Shops frequently updates its discounts and promotions, including sales on specific items and seasonal deals. To stay...
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Rewards Program

What is the Bass Pro Shops Outdoor Rewards Program?

The Outdoor Rewards Program at Bass Pro Shops is a loyalty program that allows customers to earn points on eligible purchases,...
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Can I redeem my reward points online?

Bass Pro Shops does allow customers to redeem their rewards points both online and in-store, but specific terms may apply. For...
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We look to the Bass Pro Shops issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bass Pro Shops issues reported to GetHuman
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