How Do I Pay My BC Hydro Bill?
BC Hydro offers a wide selection of payment methods, including through your bank via online banking, through your MyHydro account, automatic withdrawal from your bank account every payment cycle, through a third party using your debit or credit card, in person at a Service BC location, or by mail.
BC Hydro is British Columbia's government-owned energy provider. This Canadian company is renowned for the generation and distribution of clean electricity to users throughout the larger part of the province. In order to achieve this, BC Hydro runs 32 hydroelectric installations and three natural gas-fueled thermal power plants, which translates into the production of 54,000 gigawatt hours of clean electricity per year. Approximately 97% of this production comes from renewable sources and is distributed to a total of 1.9 million residential commercial and industrial customers every year.
Does BC Hydro Offer Any Bill Payment Options?
Yes, BC Hydro is known for offering several ways for its customers to pay their bill. Let's take a look at all the different options the company provides.
- Online banking – this is one of BC Hydro's most popular payment options. To take advantage of it, you only have to log into your bank's website, choose the bill payment tab, and select BC Hydro from the list of choices. Don't forget to keep you BC Hydro account number handy, or your payment may not be credited to the correct account.
- Direct withdrawal through MyHydro – Your MyHydro account allows you to set up a one-time direct withdrawal from your bank account. For this option, you should keep your bank account details on hand. This information is usually found on your checks or monthly statement.
- Pre-authorized payments – This option is the best way to always pay your BC Hydro bill on time. With BC Hydro's pre-authorized payment plan, the amount due on your bill is automatically deducted from your bank account for each billing cycle. To set it up, you will need your bank account information.
- With your credit or debit card via Paymentus – This third-party option allows you to set up one-time or recurring payments using your Visa, Mastercard or debit card.
- By mail – This traditional payment method allows you to pay by check. Don't forget to write your BC Hydro account number on the check so your payment is not credited to the wrong account or returned.
- At a Service BC location – This option allows you to pay in person using cash or your bank card.
- Electronic Funds Transfer (EFT) for large business customers – You can also transfer funds from a company's account, making payment more efficient. It is only for business customers and not available to the general public.
What Can I do if I Can't Pay My BC Hydro Bill on Time?
Because BC Hydro understands that sometimes the unexpected can happen, you can report a late payment and the company can provide options if you can't pay on your due date. To report a late payment or receive information about your bill, don't hesitate to call BC Hydro's customer service desk and the representative that picks up your call will be happy to provide the help you need.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for BC Hydro Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like BC Hydro in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Pay My BC Hydro Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.