What is the average response time for power outage restoration?

The average response time for power outage restoration by Avista Utilities is approximately two hours. However, the actual time may vary depending on several factors such as the severity of the outage, the cause of the outage, and the number of affected customers. Avista Utilities has a dedicated team of highly skilled technicians and lineworkers who work around the clock to restore power as quickly and safely as possible. They prioritize outages based on the potential impact to customers and infrastructure. During major storms or widespread outages, the response time may be longer due to increased demand for service. Avista Utilities understands the importance of reliable power and strives to minimize the inconvenience caused by outages by responding promptly and efficiently.