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Atlas Van Lines Customer FAQ

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What is Atlas Van Lines's Phone Number?

The question we are asked most often is about how to talk to Atlas Van Lines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Atlas Van Lines Customer Questions

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Moving Services

What types of moves do you specialize in?

Atlas Van Lines offers diverse relocation services, including residential and commercial moves, international relocations, and...
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Are there items that cannot be moved?

Atlas Van Lines has regulations about items that cannot be moved, mainly including hazardous materials like flammable...
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Can you assist with packing my items?

Atlas Van Lines offers various packing services, including full and partial options, to accommodate customers' needs. Their...
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Can you move specialty items like antiques?

Atlas Van Lines can safely transport specialty items like antiques by employing trained professionals experienced in handling...
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Estimates and Costs

How do I get a moving estimate from Atlas?

To obtain a moving estimate from Atlas Van Lines, one can visit their official website and use the online estimate tool by...
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How is the final cost determined?

The final cost of a move with Atlas Van Lines depends on various factors, including the weight of belongings, distance, service...
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What is your policy on cancellation or changes to the move?

Atlas Van Lines has flexible policies for cancellations and changes, allowing customers to adjust their moving plans. However,...
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Protection and Insurance

What steps do you take to protect my belongings?

Atlas Van Lines employs several measures to safeguard your belongings during a move, starting with assessing items and packing...
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Will I receive an inventory of my items for the move?

Atlas Van Lines generally prepares an inventory of your belongings for the move. This process involves a representative...
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Is insurance for my belongings included?

When moving with Atlas Van Lines, insurance options for your belongings include basic Released Value Protection, which offers...
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Storage Solutions

Do you provide storage solutions?

Atlas Van Lines provides various storage solutions to accommodate customer needs during relocation. They offer secure,...
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What should I do if I need to change my moving details?

To change your moving details with Atlas Van Lines, you should review your contract and contact their customer service promptly...
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Day of Moving

Will there be a supervisor present on moving day?

On moving day, it is typical for Atlas Van Lines to have a supervisor or team leader present to manage the process, ensuring...
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How do you manage delays on moving day?

Managing delays on moving day involves clear communication with the moving company, like Atlas Van Lines, and being adaptable....
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Are your movers fully trained and certified?

Atlas Van Lines prioritizes the training and certification of its movers through comprehensive programs that cover packing...
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