How Do I Contact Amerigroup Customer Service?
Amerigroup is a leading provider in Medicaid and Medicare plans. If you are an Amerigroup member, you want to make sure you can reach customer support when an issue arises. You can call Amerigroup customer support on the phone or you can submit your inquiries in writing via mail. Customers in select states can also get assistance via the mobile app.
Amerigroup is a Medicaid/Medicare provider dedicated to serving low-income families with their insurance needs. If you are an Amerigroup member, you want to make sure you can get assistance when needed. How do you contact Amerigroup customer service? You can get information here, and you can read on for more information on how to contact Amerigroup customer service.
What Help Is Provided by Amerigroup Customer Support?
There are a number of reasons why individuals would call Amerigroup, including:
- Open Enrollment: During the open enrollment period, contacting customer service helps potential clients get answers to questions, learn about the various plans and pick the best one for their needs.
- General Customer Support: Current customers can call customer support for help with benefits and other general questions.
- Prescription Drugs: Customers with prescriptions plans can contact them for prescription-specific questions.
- Special Needs Plans: Customers in Arizona, Texas, Tennessee, New Jersey, or Washington can call customer support with questions referencing their special needs plans.
- Pharmacy: Amerigroup's pharmacy line is different from its prescription drug line. The pharmacy line provides specifics on medications rather than details of the prescription coverage.
- Disease Management: Patients with chronic conditions can call Amerigroup's disease management line to get tips and information on how to live with their conditions.
Ways to Contact Amerigroup Customer Support
When you need to contact customer support, you have two methods, telephone and mail.
Telephone
To contact Amerigroup customer support, call them at this number and follow the prompts to the area you have inquiries or need assistance in. Provide the representative with your plan number and any other identifying information requested.
You can also contact Amerigroup customer service via mail at the following address:
Amerigroup
P.O. Box 62947
Virginia Beach, VA 23466-2947
If you live in Georgia, Iowa, Maryland, New Jersey, Tennessee, Texas, Washington and Washington D.C. you can also download the Amerigroup mobile app to help you keep track of your Medicaid/Medicare plan.
When you have an Amerigroup plan, you want to make sure you are getting the coverage you need and the support to stay healthy. You can get more information by contact Amerigroup customer service here.
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Why does GetHuman Write How-to Guides for Amerigroup Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Amerigroup in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Contact Amerigroup Customer Service? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.