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Amerigroup Customer FAQ

Top Answers & How-to Guides

What is Amerigroup's Phone Number?

The question we are asked most often is about how to talk to Amerigroup customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Amerigroup Customer Questions

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Customer Service

How Do I Contact Amerigroup Customer Service?

Amerigroup is a leading provider in Medicaid and Medicare plans. If you are an Amerigroup member, you want to make sure you can...
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How do I file a claim with Amerigroup?

Filing a claim with Amerigroup requires members to gather documentation, fill out a specific claim form, and submit it by mail...
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What is the process to appeal a decision made by Amerigroup?

The appeal process with Amerigroup generally involves reviewing the decision notice, gathering supporting documentation, and...
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Insurance Plans

What is Amerigroup?

Amerigroup is a managed care organization providing health insurance and services to individuals eligible for government...
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What health insurance plans does Amerigroup offer?

Amerigroup provides various health insurance plans, primarily focusing on Medicaid coverage for low-income individuals. They...
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What are the eligibility guidelines for Medicaid plans?

Medicaid eligibility varies by state, with key factors including income based on the Federal Poverty Level, household size, and...
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Coverage Details

Does Amerigroup cover prescription medications?

Amerigroup typically provides coverage for prescription medications through their health insurance plans, though specifics can...
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Does Amerigroup offer dental and vision coverage?

Amerigroup's dental and vision coverage varies by state and plan, generally offering benefits for children under twenty-one and...
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What is the coverage for behavioral health services under Amerigroup?

Amerigroup offers a variety of behavioral health services to promote mental wellness, including therapy, counseling, substance...
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Are preventive services covered without a copay?

Amerigroup generally provides many preventive services without a copay, adhering to the Affordable Care Act requirements. These...
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Travel and Emergencies

Can I use my Amerigroup insurance when traveling abroad?

Amerigroup typically covers only emergency services abroad, not routine or non-emergency care. Travelers are encouraged to...
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What should I do if I need emergency care?

In case of an emergency while enrolled with Amerigroup, seeking immediate medical attention at the nearest facility is crucial....
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Finding Providers

Can I find a doctor that accepts Amerigroup insurance?

Yes, individuals can locate a doctor who accepts Amerigroup insurance by visiting the Amerigroup website, which features a...
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How can I find in-network pharmacies?

To locate in-network pharmacies for Amerigroup, visiting their official website is recommended, as it features a pharmacy...
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We look to the Amerigroup issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Amerigroup issues reported to GetHuman
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