What are the customer service hours of American Electric Power Company, Inc.?

The customer service hours of American Electric Power Company, Inc. are conveniently designed to serve customers efficiently. We are available to assist you from Monday to Friday, between the hours of 8:00 am and 6:00 pm Eastern Standard Time. Our dedicated customer service representatives are readily available during these hours to address any inquiries or concerns you may have regarding your electric service. Whether you have questions about billing, outages, or general account information, our team is committed to providing exceptional support and ensuring your satisfaction. Outside of these hours, you can access our automated phone system and website at any time for self-service options and to report any emergencies.