How can I report a power outage?
To report a power outage, you can contact our customer service line or use our online outage reporting tool. It is important to provide your account number or service address so we can accurately identify the location of the outage. Additionally, please provide any details about the outage, such as the cause or any specific incidents you observed. Our team will work quickly to investigate and resolve the issue as soon as possible. Remember to stay away from downed power lines and to only use generators in a well-ventilated area to avoid carbon monoxide poisoning. Thank you for helping us keep our community safe and informed during power outages.
Answered Mar 9, 2024
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