1. All Companies › 
  2. Alice.com Customer Service › 
  3. FAQ
Updated

Alice.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Alice.com Customer Service?

The question we are asked most often is about how to talk to Alice.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Alice.com's shipping policy?

Alice.com offers free shipping on all orders over $49. For orders below $49, a flat fee of $4.99 is charged. We strive to ensure prompt...
Ask any question you have about Alice.com customer service, get an answer now.
Contact Alice.com customer service

Returns and Exchanges

How do I return a product?

To return a product purchased on Alice.com, simply log in to your account and go to your purchase history. Find the item you wish to...
Read more

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Alice.com. We understand that circumstances can change, and we want to make the process...
Read more

Payment Methods

What forms of payment does Alice.com accept?

Alice.com accepts all major debit and credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, they...
Read more

Order Tracking

Can I track my order on Alice.com?

Yes, you can track your order on Alice.com. Once your order is placed, you will receive an email confirmation with a tracking number....
Read more

International Shipping

Does Alice.com offer international shipping?

No, Alice.com does not offer international shipping at this time. We currently only ship within the United States. We apologize for...
Read more

Privacy Policy

What is Alice.com's privacy policy?

Alice.com takes the privacy and security of our customers' personal information very seriously. We are committed to protecting your...
Read more

Gift Cards

Does Alice.com offer gift cards?

Yes, Alice.com does offer gift cards. These gift cards are a great option for those who want to give others the opportunity to shop...
Read more

Referral Program

What is the Alice.com referral program?

The Alice.com referral program is a way for users to earn rewards by inviting friends and family to join Alice.com. When a user refers...
Read more

Membership Fees

Are there any membership fees on Alice.com?

No, there are no membership fees on Alice.com. Our platform is completely free to use. You can browse through a wide range of products,...
Read more

Shipping Policy

What is Alice.com's shipping policy?

Alice.com offers free shipping on all orders over $49. For orders below $49, a flat fee of $4.99 is charged. We strive to ensure prompt...
Read more

Help me with my Alice.com customer service issue

Ask any question you have about Alice.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated