How do I return a product?

Asked a year ago
To return a product purchased on Alice.com, simply log in to your account and go to your purchase history. Find the item you wish to return and follow the instructions to initiate a return. Make sure to review the return policy before sending back the product. Once the return request is submitted, you will receive further instructions on how to ship the item back. Please note that certain products may not be eligible for return, so it's important to read the return policy carefully. If you have any questions or need assistance with the return process, you can reach out to our customer service team for help.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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