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Airtable Customer FAQ

Top Answers & How-to Guides

How do I Contact Airtable Customer Service?

The question we are asked most often is about how to talk to Airtable customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account on Airtable?

Creating an account on Airtable is simple. Users can sign up via email or social media accounts like Google. After providing...
Ask any question you have about Airtable customer service, get an answer now.
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Recent Airtable Customer Questions

I paid for an upgrade but still showing free plan

It may take a few minutes for your account to reflect the upgrade. If you've waited and it's still not showing the correct status, log out and back into your account, and confirm if the upgrade now appears. Make sure the upgrade was successful and your payment went through. If it still doesn't reflect your new plan, it's possible you may have multiple Airtable accounts and the upgrade was applied to a different account by mistake. Check any other email addresses you might have used to ensure the upgrade was not applied there. If none of these are the case, there might be some error with your upgrade.
Asked Apr 3, 2024 4:29 PM

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Getting Started

What is Airtable used for?

Airtable is a flexible platform that merges database and spreadsheet features, making it ideal for organizing and managing data...
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How do I create an account on Airtable?

Creating an account on Airtable is simple. Users can sign up via email or social media accounts like Google. After providing...
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Is Airtable mobile-friendly?

Airtable is indeed mobile-friendly, offering apps for both iOS and Android that facilitate database management on the go. While...
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Collaboration Features

Can I collaborate with others on Airtable bases?

Airtable allows for easy collaboration on bases by using email invitations or shared links. Collaborators can edit, comment,...
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Does Airtable provide customer support?

Airtable does offer various customer support options, including a comprehensive help center with articles and tutorials, as...
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Can I automate tasks within Airtable?

Airtable does provide automation features that help users enhance their workflows by triggering actions based on specific...
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Templates and Resources

What types of templates does Airtable offer?

Airtable provides a wide variety of templates for different industries and needs, including project management, content...
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Are there resources for learning how to use Airtable?

Airtable offers numerous resources to assist users in learning the platform, including a detailed help center, instructional...
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Integrations and Automation

How do I integrate Airtable with other tools?

Airtable offers multiple ways to integrate with other tools, enhancing its functions and workflows. Users can leverage the API...
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What are the security features of Airtable?

Airtable prioritizes security with features such as data encryption for information at rest and in transit, robust user...
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Pricing and Plans

What is the difference between Airtable's plans?

Airtable offers various plans tailored to different user and organizational needs, including Free, Plus, Pro, and Enterprise...
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How can I use Airtable for project management?

Airtable is an effective project management tool that offers flexibility and a user-friendly interface. Users can create a...
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Data Management

Can I export data from Airtable?

Airtable allows users to export data from bases in multiple formats, including CSV for specific views and JSON via the API for...
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Is there a limit on the number of records in Airtable?

Airtable does set limits on record counts within a base, and these limits differ by subscription plan. The free plan allows one...
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How do I add attachments to my Airtable records?

To add attachments to Airtable records, first access the desired table and select the appropriate record. If there is no...
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We look to the Airtable issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Airtable issues reported to GetHuman

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