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Airsoft Megastore Customer FAQ

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What is Airsoft Megastore's Phone Number?

The question we are asked most often is about how to talk to Airsoft Megastore customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Airsoft Megastore Customer Questions

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Shipping and Tracking

Do you ship internationally?

Airsoft Megastore provides international shipping, allowing customers outside the U.S. to receive airsoft products. However,...

How long does shipping take?

Shipping durations from Airsoft Megastore can vary based on the chosen shipping method and recipient location, usually taking...

Can I track my order?

Customers can track their orders from Airsoft Megastore after shipping confirmation via email, which includes a tracking...

Are there restrictions on shipping airsoft guns to certain states?

Yes, shipping airsoft guns is restricted in various states and local areas as each has its own specific laws regarding sale and...

Payments and Refunds

What payment methods do you accept?

Airsoft Megastore provides several payment options to cater to its customers, including major credit cards and PayPal. They may...

What is the return policy?

Airsoft Megastore generally allows returns within thirty days if items are unopened and in original condition. Opened items may...

What is the process for receiving a refund on a returned item?

The refund process at Airsoft Megastore starts with reviewing the return policy and obtaining a Return Merchandise...

Products and Customization

Do you offer warranty on your products?

Airsoft Megastore generally provides a warranty on their products, reflecting their dedication to customer satisfaction....

Can I customize my airsoft gun?

Airsoft guns can be customized for better performance and appearance using aftermarket parts and accessories from retailers...

Can I return or exchange items I purchase from Airsoft Megastore?

Airsoft Megastore allows returns and exchanges within a specific timeframe if items are unused and in original condition, along...

Safety and Legal

Are there age restrictions for purchasing airsoft guns?

Airsoft Megastore adheres to common industry standards regarding age restrictions for purchasing airsoft guns, often requiring...

Do you offer discounts or promotions?

Airsoft Megastore offers various discounts and promotions, including sales and special offers for returning customers. To see...

Are there any safety precautions I need to take when using airsoft guns?

When using airsoft guns, safety is crucial. Treat them like real firearms, keep them pointed safely, and wear appropriate eye...

What do I do if my order arrives defective or damaged?

If an order from Airsoft Megastore arrives damaged or defective, inspect the items immediately and document any issues with...

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