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Air Jamaica Customer FAQ

Top Answers & How-to Guides

What is Air Jamaica's Phone Number?

The question we are asked most often is about how to talk to Air Jamaica customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the options for airport transfers and ground transportation?

Air Jamaica offers various options for airport transfers and ground transportation to ensure a convenient and comfortable experience...
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Baggage Allowances

What are the baggage allowances and restrictions?

Passengers traveling with Air Jamaica are allowed to bring certain baggage items, subject to specific allowances and restrictions....
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Flight Changes

Can I make changes to my flight itinerary?

Yes, you can make changes to your flight itinerary with Air Jamaica. We understand that travel plans may change, and we are here to...
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Payment Methods

What are the accepted forms of payment for booking?

Air Jamaica accepts the following forms of payment for booking: major credit cards, such as Visa, MasterCard, American Express, and...
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Special Services

Are there any special services for passengers with disabilities?

Yes, Air Jamaica provides special services for passengers with disabilities. We are dedicated to ensuring a comfortable and accessible...
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Special Meals

Can I request a special meal on my flight?

Yes, passengers can request a special meal on Air Jamaica flights. The airline does offer special meal options to accommodate various...
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Check-in Process

What is the check-in process for Air Jamaica flights?

The check-in process for Air Jamaica flights is easy and convenient. Passengers can check-in either online, at the airport kiosk, or...
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Cancellation Policy

What is the policy regarding flight cancellations and refunds?

Air Jamaica's policy regarding flight cancellations and refunds aims to provide flexibility and convenience to its passengers. In the...
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Pet Travel

Are there any restrictions on traveling with pets?

Yes, there are certain restrictions on traveling with pets on Air Jamaica. Small domesticated dogs, cats, and birds are allowed in...
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Frequent Flyer Miles

Can I earn frequent flyer miles with Air Jamaica?

Yes, you can earn frequent flyer miles with Air Jamaica. Air Jamaica offers a loyalty program called "Caribbean Mileage Plus" that...
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Onboard Entertainment

Are there any onboard entertainment options?

Yes, Air Jamaica offers a range of onboard entertainment options to ensure a pleasant flight experience. Our state-of-the-art entertainment...
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Ground Transportation

What are the options for airport transfers and ground transportation?

Air Jamaica offers various options for airport transfers and ground transportation to ensure a convenient and comfortable experience...
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Help me with my Air Jamaica customer service issue

Ask any question you have about Air Jamaica customer service. We will do our best to get you answers right away.
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