What is the policy regarding flight cancellations and refunds?

Air Jamaica's policy regarding flight cancellations and refunds aims to provide flexibility and convenience to its passengers. In the event of a flight cancellation, Air Jamaica offers affected customers the option to either receive a full refund or rebook their flight free of charge. Passengers can request a refund by contacting Air Jamaica's customer service or visiting their website. Refunds are typically processed within a reasonable timeframe, with the original payment method being refunded whenever possible. It is important to note that certain fare conditions may apply, and eligibility for a refund may vary depending on the type of ticket purchased. Air Jamaica strives to ensure customer satisfaction and understanding, and their cancellation and refund policy is designed to accommodate passengers' needs in unforeseen circumstances.