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Adorama.com Customer FAQ

Top Answers & How-to Guides

What is Adorama.com's Phone Number?

The question we are asked most often is about how to talk to Adorama.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Adorama.com Customer Questions

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Order Management

How Do I Cancel My Adorama Order?

Purchasing products online is a welcome convenience, but the process of reversing the order should be simple as well. GetHuman...
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Can I change my shipping address after placing an order?

Once an order is made at Adorama.com, altering the shipping address can be tricky. If the order has not shipped, there may be a...
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What should I do if I receive the wrong item from Adorama?

If a customer receives an incorrect item from Adorama, they should first verify the order details with the received product....
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Returns and Exchanges

What is Adorama's return policy?

Adorama has a flexible return policy allowing customers thirty days to return most items in original conditions, but exceptions...
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Can I return a product without the original packaging?

While having the original packaging for returns to Adorama.com is ideal, it is not always essential. As long as items are in...
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What warranties does Adorama offer on their products?

Adorama provides various warranties, typically a manufacturer's warranty for new items lasting one to several years, covering...
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Shipping Information

Do you offer international shipping?

Adorama.com provides international shipping for numerous products, with rates and options dependent on the destination and...
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How can I find out if a product is in stock?

To check product availability at Adorama.com, visit the individual product page where inventory status is shown. It will...
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Payment and Pricing

What payment methods are accepted on Adorama?

Adorama provides various payment options including major credit cards, PayPal, financing plans, as well as checks and money...
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Do you offer price matching?

Adorama has a competitive pricing strategy, but it does not have a formal price matching policy. They may consider individual...
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Customer Services

What are Adorama's business hours?

Adorama's store in New York City typically operates Monday to Friday from 9 AM to 7 PM and weekends from 10 AM to 6 PM, while...
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Does Adorama provide technical support for products?

Adorama provides various technical support resources including manuals, FAQs, and guides on their product pages. For more...
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Rewards and Miscellaneous

Can I create a wishlist on Adorama?

Adorama allows users to create a wishlist to save and manage products of interest for future purchases, which is useful for...
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What is Adorama's rewards program?

Adorama's rewards program encourages customer loyalty by allowing members to earn points on purchases, which can be redeemed...
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We look to the Adorama.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Adorama.com issues reported to GetHuman
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