What is the cancellation policy?

The cancellation policy at Accor Hotels varies depending on the specific hotel and rate booked. Generally, most bookings can be cancelled free of charge up to a certain time prior to arrival. However, some prepaid and non-refundable rates may not be eligible for cancellation or refund. It is advisable to refer to the booking confirmation or contact the hotel directly for accurate information regarding the cancellation policy. Accor Hotels aims to provide flexibility and convenience to its guests, and therefore, offers different cancellation options to suit individual needs and preferences.