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ATL Car Services Customer FAQ

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What is ATL Car Services's Phone Number?

The question we are asked most often is about how to talk to ATL Car Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does ATL Car Services offer corporate accounts?

ATL Car Services indeed accommodates corporate clients by providing corporate accounts to simplify transportation for...
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Pricing Information

What are the rates for ATL Car Services?

ATL Car Services provides various transportation options, and their rates depend on factors such as service type, distance, and...
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Are there any additional charges or fees for using ATL Car Services?

When using ATL Car Services, customers may encounter various charges beyond the base fare, including surcharges for peak times,...
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Is gratuity included in the fare?

Typically, ATL Car Services does not include gratuity in their fares. Customers are encouraged to tip based on the quality of...
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Vehicle Options

What types of vehicles are available for hire?

ATL Car Services provides a variety of hire vehicles, including sedans for solo travelers or small groups, SUVs and vans for...
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Is there a maximum number of passengers allowed in a vehicle?

The allowed number of passengers for ATL Car Services varies by vehicle type and local regulations. Standard sedans typically...
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Can I request a child safety seat for my ride?

Yes, ATL Car Services does allow you to request a child safety seat when booking a ride. You can specify this need during your...
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Service Availability

Does ATL Car Services provide airport transportation?

ATL Car Services offers airport transportation as a key service, catering to both individual travelers and groups. They have a...
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What areas does ATL Car Services operate in?

ATL Car Services operates primarily in Atlanta and its surrounding areas, including downtown, Buckhead, Midtown, and the...
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Are there options for long-distance travel with ATL Car Services?

ATL Car Services provides various transportation options for long-distance travel, featuring a diverse fleet to meet passenger...
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Reservation Policies

What is the cancellation policy for reservations?

ATL Car Services has a cancellation policy that typically requires clients to cancel at least twenty-four hours in advance to...
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Does ATL Car Services offer corporate accounts?

ATL Car Services indeed accommodates corporate clients by providing corporate accounts to simplify transportation for...
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Can I modify or update my existing reservation?

Customers can modify their reservations with ATL Car Services, often allowing changes like pickup times or destinations....
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Is there a wait time for pick-ups after scheduling a ride?

Wait times for pick-ups with ATL Car Services can fluctuate based on factors like time, demand, and distance. The company aims...
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Special Services

Do I need to provide my own car seat for children?

When using ATL Car Services, it is usually the responsibility of parents to provide child car seats, as regulations differ by...
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What policies are in place for passengers traveling with pets?

ATL Car Services has established specific policies regarding pets to ensure a positive experience for all passengers....
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