AT&T Prepaid has specific guidelines regarding the return policy for their Go Phone devices. Generally, customers have a return window of fourteen days from the date of purchase to return a device if it is in like-new condition. The device must include all original packaging and accessories for a full refund. It is important to note that some terms may apply; items that are opened or used may incur restocking fees. These policies can also differ based on where the device was purchased, such as in-store or online. For the most current and detailed information regarding the return policy, it is advisable to check the official AT&T Prepaid website.