AIG Customer Service

Ways to contact AIG and solve common issues

Use AIG's Phone Number

AIG's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for AIG

Contacting AIG customer support

Below you can compare and contrast the 3 ways to contact AIG by looking at which ones are the fastest and which ones other customers recommend the most for solving AIG customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AIG across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
Customer Service
3 mins44
Online Help at
Customer Service
< 2 hrs4
Customer Service
4 mins10

AIG: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for AIG.
Can I add additional coverage to my insurance policy with AIG?
Yes, you can add additional coverage to your insurance policy with AIG. We understand that your insurance needs may change over time, and we offer a range of options to accommodate that. Whether you require more coverage for your home, car, or business, we have flexible policies that can be tailored to your specific needs. Our dedicated team of insurance experts will work closely with you to understand your requirements and provide the best solutions. Additionally, we offer various comprehensive add-ons, such as umbrella insurance and endorsements, to enhance the protection provided by your policy. At AIG, we strive to provide the utmost flexibility and peace of mind to our policyholders by offering customizable coverage options.
What payment methods are accepted by AIG for insurance premiums?
AIG accepts various payment methods for insurance premiums to ensure convenience for their policyholders. Customers can make payments through electronic fund transfer (EFT), credit cards, or debit cards. EFT allows policyholders to set up automatic deductions from their bank accounts on a monthly or quarterly basis, providing a hassle-free payment option. AIG accepts major credit cards, including Visa, Mastercard, American Express, and Discover, enabling policyholders to conveniently pay their premiums online or over the phone. Debit cards linked to bank accounts can also be used as a payment method. Additionally, AIG offers online bill payment services, where customers can log into their accounts, view their bills, and make secure payments using their preferred method. Overall, AIG provides flexible payment options to cater to the diverse needs of its customers.
Does AIG offer discounts or rewards for policyholders?
Yes, AIG values the loyalty of its policyholders and offers discounts and rewards as a part of their commitment to customer satisfaction. AIG provides various discount programs and rewards to policyholders. These incentives are designed to help policyholders save money on their insurance premiums and offer additional benefits. AIG offers discounts for insuring multiple policies with them, such as bundling auto and home insurance. They also provide rewards for policyholders who maintain a good claims history and have no accidents or violations. Furthermore, AIG offers discounts for policyholders who outfit their homes with safety features, such as smoke detectors and security systems. Overall, AIG is dedicated to providing valuable discounts and rewards to their policyholders to enhance the insurance experience and reward customer loyalty.
What types of insurance does AIG offer?
AIG offers a wide range of insurance options to meet diverse needs. Our offerings include personal insurance coverage such as auto, home, renters, and personal umbrella policies. For businesses, we provide comprehensive solutions like property, casualty, and liability coverage. Additionally, AIG offers innovative products tailored to specific industries such as aviation, marine, energy, and technology. We excel in providing life insurance and retirement planning options to secure financial futures. Our global capabilities extend to travel, accident, and health insurance coverage, ensuring peace of mind for individuals and families. Whether it's protecting assets, mitigating risks, or planning for the future, AIG provides a comprehensive suite of insurance solutions to cater to our customers' diverse needs.
Can I cancel my insurance policy with AIG? If so, how?
Yes, you can cancel your insurance policy with AIG. To do so, you need to follow a simple process. First, contact the AIG customer service department either by phone or through their website to inform them about your decision to cancel. They will guide you through the cancellation process and provide any necessary instructions or forms. Before canceling, it is recommended to review the terms and conditions of your policy, as well as any potential penalties or fees associated with cancellation. Additionally, consider any alternative options provided by AIG, such as modifying your coverage or premium payments, to potentially better suit your needs before proceeding with cancellation. AIG strives to ensure customer satisfaction and will assist you in the cancellation process promptly and professionally.
Does AIG provide online account management for policyholders?
Yes, AIG offers convenient online account management for policyholders. Our user-friendly online platform allows policyholders to securely access and manage their accounts anytime, anywhere. Through our online system, policyholders can easily view policy details, update personal information, make premium payments, and access important documents. This streamlined process provides policyholders with the flexibility and convenience they desire, eliminating the need for time-consuming paperwork or phone calls. Additionally, our online account management platform ensures the highest level of security, protecting policyholder information and maintaining confidentiality. At AIG, we are committed to providing exceptional customer service and offering digital solutions that cater to the evolving needs of our policyholders.
There's more!
Click below to show 1 more questions, answers, and complete guides to common AIG customer support problem.

Recent reasons customers contacted AIG:

Had problems resetting my password. Got myself locked out.**How do I get back into my a...
I need car insurance from aig
Date: * April ***** *Re: Refund of Insurance Premium (on pro-rated basis) for the Termi...
This in regards to claim number **********. My mother p***ed away last month sbd we cou...
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Does GetHuman work with AIG?

GetHuman does not work with AIG's customer support operations, directly or in any other way. GetHuman has no partnership or relation to AIG at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check AIG's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting AIG at a Glance

AIG has no chat option
AIG has no customer email
AIG has 1 help forum
AIG has 1 twitter handle
AIG has no facebook page
Contact information overview

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