What happens if there is a power outage?

If there is a power outage, AEP Energy advises customers to first check if it is a localized issue or a widespread blackout affecting multiple customers. In case of a localized outage, customers should report it to their local utility company, who will be responsible for restoring power. For a widespread blackout, AEP Energy recommends customers to stay updated through local news or their utility company's website for estimated restoration times. During an outage, it is important to prioritize safety by avoiding downed power lines and using generators or candles cautiously. AEP Energy acknowledges the inconvenience caused by power outages and reminds customers that they only provide the supply of energy and not the physical delivery or maintenance of power infrastructure.