What is your return policy?
Asked 6 months ago
Our return policy at 800florals.com is designed to ensure customer satisfaction. If you are not completely delighted with your floral arrangement, please contact our customer service within 48 hours of receiving your order, and we will gladly assist you with a resolution. In the unfortunate event that a flower arrangement arrives damaged or in poor condition, we will either offer a replacement or issue a full refund. However, please keep in mind that due to their perishable nature, flowers may wilt over time, which is not eligible for a return. We do ask that you provide us with a photo of the arrangement in question to help us better understand the issue. At 800florals.com, we strive to provide the best quality and service, and we are committed to resolving any concerns or issues you may have with your order.
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