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1stperfume.com Customer FAQ

Top Answers & How-to Guides

What is 1stperfume.com's Phone Number?

The question we are asked most often is about how to talk to 1stperfume.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer any discounts or promotions?

Yes, at 1stperfume.com, we strive to provide our customers with the best deals and promotions. We offer various discounts and promotions...
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Ordering

How do I place an order?

To place an order on 1stperfume.com, simply browse through our selection of fragrances and add desired items to your cart. Once you...
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How do I track my order?

Once your order has shipped, you will receive a tracking number via email to monitor the status of your package. You can use this tracking...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on 1stperfume.com. However, it is important to act quickly. Please...
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Returns and Exchanges

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item from 1stperfume.com, please contact our customer service team as soon as possible to report...
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Do you offer returns or exchanges?

Yes, we offer returns and exchanges at 1stperfume.com. We understand that sometimes there may be a need to return or exchange a product....
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Can I return a product if I don't like the scent?

Yes, we accept returns if you are dissatisfied with the scent of a product purchased from 1stperfume.com. We understand that perfume...
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Payment

What forms of payment do you accept?

At 1stperfume.com, we offer a convenient and secure shopping experience by accepting multiple forms of payment. You can conveniently...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to a wide range of countries. At 1stperfume.com, we understand that our customers are located...
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How long will it take to receive my order?

At 1stperfume.com, we understand the importance of receiving your order in a timely manner. We strive to process and ship all orders...
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Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for our products. At 1stperfume.com, we understand the importance of making your gift extra special....
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Authenticity

Are the products on your website authentic?

Yes, all the products available on our website, 1stperfume.com, are 100% authentic. We take pride in offering only genuine fragrances...
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Promotions

Do you offer any discounts or promotions?

Yes, at 1stperfume.com, we strive to provide our customers with the best deals and promotions. We offer various discounts and promotions...
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Help me with my 1stperfume.com customer service issue

Ask any question you have about 1stperfume.com customer service. We will do our best to get you answers right away.
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