Can I return a product if I don't like the scent?

Asked a year ago
Yes, we accept returns if you are dissatisfied with the scent of a product purchased from 1stperfume.com. We understand that perfume preferences can vary, and we want our customers to be completely satisfied with their purchases. To initiate a return, please contact our customer service within 10 days of receiving the product. We will provide you with a return authorization, and the item must be unopened and unused for a full refund. Once we receive the returned product, we will process the refund promptly. However, please note that shipping charges are not refundable. We aim to provide exceptional customer service and ensure that your shopping experience with us is pleasant and hassle-free.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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