Contact Xero

The best of the 2 ways to get in touch with Xero by GetHuman

Xero Customer Service Email Address
Xero provides their best customer service over email. If you were hoping to talk to a Xero agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Xero Phone Number
Xero doesn't have a phone number, which is a shame.
Xero Live Chat
Xero customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Xero:

Hi I would like to cancel the subscription as I have not even signed into the program...
please give quote re STP submission with * employees, quarterly
would like to know cost of submitting STP *quaterly, * employees.
HI, I have the two step verification app on my phone and I can not get into my account...
can't create contacts in suppliers instead it goes to ALL'
Hello, **I am payroll manager in Acacia Administrative .* I am a returning employee. I...
Hi, **Decided to join Xero on Feb ****, A bookkeeper helped me to start setting up Xero...
I have update XeroAPI to Xero.API, on connecting my application to Xero I am getting an...
Xero app partner program and the marketplace. *I am trying to get my ahead around requi...
More customer issues

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Xero contact information - compared

Above are our top recommendations for how to contact Xero, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Xero by looking at which ones are the fastest and which ones other customers recommend the most for solving Xero customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xero across the following mediums: Email, Chat.

Phone number / contactWaitVotes
Customer Service
< 3 hrs94
Live Chat
Customer Service
4 mins96

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GetHuman does not work directly with Xero's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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