Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Xbox rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Xbox:

i can not take off passcode
My Xbox keeps saying something is wrong with my address while trying to pay my membership
i have been trying for * days to get my xbox* set up and it seems all i am getting is t...
I can’t play any of my games, or change anything in settings, i tried restarting the Xb...
Lost email verification code and phone number and now I can't log in to my *****@***.com
I can't log into my xbox account I forgot my password
C*****@***.com email has tried more than a week to recover please help me.
My xbox account was hacked into now i cannot gain access but whoever hacked in has cont...
I got reported and Xbox (you guys) suspended my account over a typo of a word. Like com...
I pre ordered call of duty vanguard from target and I was wondering if I was supposed t...
Good day, this afternoon I bought * month subscription from you for * euro, then I down...
We have purchased an online game and payment was successful. However, we are unable to...
Hi i am Marek,*i have been purchased xbox *** in the Cex shop (second hand). I am try t...
Someone use money on Xbox no Permission I need to talk to someone on phone it was ***$
I can't create a group post, an every time I try It gives me a message saying "There wa...
More customer issues

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Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
38 mins592
Live Chat
Customer Service
59 mins418
Online Help
Customer Service
< 85 hrs1633

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Contacting Xbox at a Glance

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