Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Customer Service
GetHuman features available:
Free: skip the wait and have Xbox call you instead
Current hold time
Remind me when call center opens
Fastest way to talk to a real Xbox rep
Pro tips & talking points
Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
More general info: Xbox Customer Service

Recent reasons customers contacted Xbox:

"My gift card not working with the code" · a day ago
"A question about my account it's account" · a day ago
"I got a new xbox *** and it isnt allowing me to download apps" · a day ago
"Freeze up getting kicked off" · 2d ago
"Larry pay for Xbox Live and it's not letting me log" · 2d ago

Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.
Phone number / contact
Customer Service
38 mins
Live Chat
Customer Service
59 mins
Online Help
Customer Service
< 88 hrs
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