Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Xbox rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Xbox:

It is asking me for a code to verify my account probelm is I can remember that code and...
I accidentally deleted all my *k** builds. Is there want way I can get them back please
I accidentally deleted my *k** builds I wanted to know if u can help me get them back
My sister changed my home Xbox and it was my last switch. I need my main account to be...
Well I got a notification that **.** is being charged to my acct and it is being charge...
I got a Xbox gift card at a store and they forgot to activate it can I please text you...
My Boyfriend set my Xbox up under his Microsoft account before he passed away. I need t...
My son bought something he is * I can’t figure out how to remove my card. The game was...
Can't play game Because it keeps saying to renew my Xbox live gold subscription*And it...
I bought the Xbox live gold and the Xbox live gold said it expired on * * ****
We ordered an add on and thought it was a game. Would like a refund because we can't play it.
my microsoft account has been blocked
I have a Xbox one x and I'm trying to update it and it's not letting me it just keep lo...
I have an issue Microsoft has been taking money off of my visa, and there's a gamer ta...
Want to cancel Xbox live immediately or until further notice
More customer issues

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Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
38 mins592
Live Chat
Customer Service
59 mins418
Online Help
Customer Service
< 78 hrs1604

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Contacting Xbox at a Glance

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