Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Xbox rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Xbox:

I have a troubleshoot error on my screen error E*** ******** ******** no matter which o...
A game is showing up as owned in the Xbox store and I have bought it but I when I try t...
It said i needed to contact y'all before my grandson can play live , and i wanted to ya...
I got a custom controller from * guys its faulty I just want a new one that works
I was playing my Xbox I turned it off and turned it back on and it's saying I need a co...
You guys are giving me Xbox Live enforcement four in a row in the last past week for no...
I had **,***,*** in game credits on Forza Horizon * yesterday and today I have only got...
I was hoping to try out the new Xbox Cloud Gaming service on my android phone (especial...
I got banned when I was being harassed and the other person did not. I think he is goin...
I got banned from voice communication even tho I did nothing wrong.i joined a toxic par...
I brought fifa but it vanished and says I don’t own the game at all
Can’t play on game it keeps saying load don’t it for * hours and nothing
After the most recent xbox update my headset mic doesn't seem to be working. I tried tw...
I need to talk to you someone to explain what is going on with my Xbox
How can I put a restriction on what my kids can order on the Xbox … My name is Mindy Ha...
More customer issues

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Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
38 mins592
Live Chat
Customer Service
59 mins418
Online Help
Customer Service
< 80 hrs1636

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Contacting Xbox at a Glance

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