Contact West Elm
The one way to reach West Elm by GetHuman.
West Elm Live Chat
Unfortunately, West Elm does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted West Elm:
I just want to make sure my order was confirm
My bed arrived at the warehouse and I want it delivered.
My order has not arrived and has been continuous delayed for months now. I would like t...
Order being shipped to wrong location
Seeking refund for shipping because of long delays
Spoke to representative about a gift i ordered that got messed up.*She assured me I wou...
I ordered a chair and all I got was * pieces of foam. No way to put it together and no...
i don’t know my tracking or order number and it says i don’t have an account you you’ll
i don’t know my tracking or order number and it says i don’t have an account you you
Need to edit existing custom couch order. My account phone number is **********. My nam...
West Elm scheduled my product delivery to my billing address in NY instead of the speci...
I was hoping to see if you still had the Haven Sofa, ** in by ** in in the Pearl Gray P...
Order was originally scheduled for ***-*-**. Now, scheduled for ****. I will be moving...More customer issues
Help me with my issue
As far as we know, there is only one way to contact West Elm, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to West Elm, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.
Comparing West Elm Contact Information
GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Sony page. Or look at our Contact Optimum page. We can't really provide this kind of help if you're looking to contact West Elm because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
Does GetHuman work with West Elm?
GetHuman does not work with West Elm's customer support operations, directly or in any other way. GetHuman has no partnership or relation to West Elm at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check West Elm's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!