The Knot Shop Customer Service

Contact The Knot Shop & solve common issues

Use The Knot Shop's Phone Number

The Knot Shop's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about The Knot Shop. Below you will also find the phone and non-phone-based contact information we've gathered.

The Knot Shop: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for The Knot Shop.
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Click below to show 5 more questions, answers, and complete guides to common The Knot Shop customer support problems.

Contacting The Knot Shop customer support

Below you can compare and contrast the 2 ways to contact The Knot Shop by looking at which ones are the fastest and which ones other customers recommend the most for solving The Knot Shop customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact The Knot Shop across the following channels: Phone, Chat.

Phone number / contactWaitVotes
800-390-9784
Customer Service
2 mins58
Live Chat at weddingshop.theknot.com
Customer Service
2 mins58

Does GetHuman work with The Knot Shop?

GetHuman does not work with The Knot Shop's customer support operations, directly or in any other way. GetHuman has no partnership or relation to The Knot Shop at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check The Knot Shop's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting The Knot Shop at a Glance

The Knot Shop has 1 chat option
The Knot Shop has no customer email
The Knot Shop has no help forum
The Knot Shop has no twitter handle
The Knot Shop has no facebook page
Contact information overview

Answered on this page:

What is your return policy?
Can I return or exchange an item?
How long does it take to process an order?
Can I cancel my order?
Solutions to common issues

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