Contact Weber

The best of the 5 ways to get in touch with Weber by GetHuman

Weber Phone Number
800-474-5568 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Weber rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Weber Live Chat
Unfortunately, Weber does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Weber:

What product to use to deep cleaner the plastic portion on the grill
Looking for the correct regulator assembly for an older Q**** model Grill Serial *AH...
Missing ash bucket holder from newly purchased Master Touch jettle
The pins that hold the lid on my genesis grill rusted out, where can I get replacements ?
Parts missing from my box
Can't find the model number or cover for grill
need replacent part weber spirit ll under warranty gas grill*tks need grill rusting and...
Anyway, I paid over $****k for what I thought was a top of the line product. I have als...
I have a brand new Weber Smokefire EX* pellet grill - bought on ********* and registere...
We have a very new Weber Spirit that has a clamp missing to stop the rear wheel from co...
trying to order porcelain grates for my E***, but all the dimensions provided are large...
After assembling the Weber Spirit II E*** I noticed a significant crack in the Gril...
Igrill * installation help -- how to attach battery bracket to Genesis II ?
Received my genesis E*** series yesterday and it only had one door handle for the front...
Cannot register grill says I have too many referral characters
More customer issues

Help me with my issue

Weber contact information - compared

Above are our top recommendations for how to contact Weber, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Weber by looking at which ones are the fastest and which ones other customers recommend the most for solving Weber customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Weber across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
3 mins7
Customer Service
3 mins131
Customer Service
< 38 hrs72
Online Help at
Customer Service
< 2 hrs106
Customer Service
2 mins75

Does GetHuman work with Weber?

GetHuman does not work with Weber's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Weber at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Weber's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!