Vidant Medical Center Customer Service

Phone Number & Contact Information

855-698-4326
Toll-free·Calls Customer Service·Most popular Vidant Medical Center number
Q:How do I get a live human at Vidant Medical Center?
A:Press 2 for English, then press 4.
Q:Does Vidant Medical Center offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Friday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Vidant Medical Center phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 for English, then press 4.
Here is how our research team describes the way the Vidant Medical Center phone system greets you: Thank you for calling ECU Health Medical Center. We're pleased to announce that Violent Health has changed its name to ECU Health. Over the coming months, you'll notice the new name, a new logo, and a new look as we transition from violent to ECU Health across our health system. Our name and look will be different, but our purpose remains the same, and you can expect the same great care and service from your physicians, nurses, and hospitals. One of our attendants will be with you shortly.

What are the hours and when should I call?

Vidant Medical Center operates the call center for this 855-698-4326 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 41 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vidant Medical Center phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vidant Medical Center staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Vidant Medical Center is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 41 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Vidant Medical Center is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vidant Medical Center staffs the call center well on Tuesday.

More Ways to Contact Vidant Medical Center Customer Service

There are of course other ways to contact Vidant Medical Center customer service besides the phone. Below we list the best ones, by medium.
Facebook / Messenger
https://www.facebook.com/VidantHealthNC - Contact Us
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Vidant Medical Center, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is Vidant Medical Center's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vidant Medical Center agent. This phone number is Vidant Medical Center's best phone number because 246 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-698-4326 include and other customer service issues. Rather than trying to call Vidant Medical Center first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook. In total, Vidant Medical Center has 1 phone number. It's not always clear what is the best way to talk to Vidant Medical Center representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vidant Medical Center. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vidant Medical Center. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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