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Vidant Medical Center Customer FAQ

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What is Vidant Medical Center's Phone Number?

The question we are asked most often is about how to talk to Vidant Medical Center customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Patient Information

How do I access my medical records?

Accessing medical records at Vidant Medical Center is generally easy, either online through a patient portal or in person at...
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What hours is the hospital open?

Vidant Medical Center is open around the clock, every day of the week, providing emergency and inpatient care at all times....
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What items should I bring for my hospital visit?

When visiting Vidant Medical Center, it is essential to bring personal ID, a list of medications and allergies, comfortable...
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Insurance and Financial

Is financial support available for patients?

Vidant Medical Center offers various financial assistance options to help patients manage medical expenses, including programs...
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What insurance plans do you accept?

Vidant Medical Center generally accepts a variety of insurance plans, including major providers like Medicare, Medicaid, and...
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Visitor Regulations

What are the current visitor regulations?

Visitor regulations at Vidant Medical Center differ based on the area, with emphasis on patient and visitor safety. Guidelines...
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Are language services available for non-English speaking patients?

Vidant Medical Center offers interpretation services for non-English speaking patients to enhance communication regarding their...
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What support services are available for family members?

Vidant Medical Center provides a variety of support services for families of patients, including social services for counseling...
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Is there parking available for patients and visitors?

Yes, Vidant Medical Center has parking lots for patients and visitors near its entrances. It is well-maintained and convenient,...
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Services and Facilities

What services does Vidant Medical Center provide?

Vidant Medical Center provides a wide array of healthcare services, including emergency, surgical, and critical care, along...
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Is there an emergency department available?

Yes, Vidant Medical Center has an emergency department ready to address a variety of medical emergencies. It is staffed by...
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What accommodations exist for patients with disabilities?

Vidant Medical Center offers a range of accommodations for patients with disabilities, including accessible parking, ramps,...
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Are there any community health initiatives provided by Vidant?

Vidant Medical Center executes numerous community health initiatives that enhance well-being and tackle urgent health matters...
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Appointments and Doctors

How can I locate a doctor within Vidant Health System?

To find a doctor within Vidant Health System, individuals can visit the Vidant website, which features a detailed directory of...
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How do I schedule an appointment with a specialist?

To schedule an appointment with a specialist at Vidant Medical Center, start by obtaining a referral from your primary...
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Can I seek a second opinion from your clinical staff?

Vidant Medical Center supports the idea of obtaining a second opinion, enabling patients to consult various specialists within...
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