Contact US Customs and Border Protection

The best of the 2 ways to get in touch with US Customs and Border Protection by GetHuman

US Customs and Border Protection Customer Service Help Online
Your best option for resolving your US Customs and Border Protection customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right US Customs and Border Protection help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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US Customs and Border Protection Phone Number
+1 800-232-5378 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real US Customs and Border Protection rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
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US Customs and Border Protection Live Chat
Unfortunately, US Customs and Border Protection does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted US Customs and Border Protection:

I am try to find out if I need a pass port .to drive thought Canada to Alaska
No traveler info found on travel history
Question. Are Australian Citizens eligible for Global Entry?
Interviewed and approved for Global Entry at JFK on Jan * but status in account still...
looking for information or forms *to fill out for trade shows to bring product from Can...
Interviewed and approved for Global Entry but online status still 'conditionally approved'
lost my passport,am close to detroit,can not find it am truck driver,can I cross with c...
I'm Castalia Vargas (passport RD*******), from Dominican Republic. I'm on holidays vaca...
My package was seized by us customs. And I would like to know why.
can't reach a live person with help on global entry form
I was born in Greece. I have been leaving in the*U S for fifty years.I have an American...
Need to speak with Andrea Balero
Need to speak with a human been waiting for *:** min trying to check in
When I try to renew my Global Entry card, I can't get past the TTP documents page. When...
I am a veteran who would like to know if there is a way to get a temporary or expediate...
More customer issuesHelp me with my issue

US Customs and Border Protection contact information - compared

Above are our top recommendations for how to contact US Customs and Border Protection, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact US Customs and Border Protection by looking at which ones are the fastest and which ones other customers recommend the most for solving US Customs and Border Protection customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact US Customs and Border Protection across the following mediums: Web, Phone.
 
Phone number / contact
Wait
Votes
< 2 hrs
126
15 mins
226

Does GetHuman work with US Customs and Border Protection?

GetHuman does not work directly with US Customs and Border Protection's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting US Customs and Border Protection at a Glance

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