Contact ThredUp

The one way to reach ThredUp by GetHuman.

ThredUp Help-desk
Your best option for resolving your ThredUp customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right ThredUp help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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ThredUp Phone Number
ThredUp doesn't have a phone number, which is a shame.
ThredUp Live Chat
Unfortunately, ThredUp does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted ThredUp:

I cancelled an order.immediately it arrived today I want a shipping label
Can I I receive refund on shipping costs! The return label wasn’t a shipping g label I...
Cancel my order. My child accidentally set up to get a bag delivered here. Please can...
My postal code was changed when I placed my order and sent to a different adress.
I want to cancel my account but do not know what email address the account is linked to.
I am trying to use my credit of $**.**. to purchase a pair of boots. Item...
never recieved my box, FIX refund my money or send me my box, email is: *****@***.com t...
it shows my order was delivered buti it was not i want my money back, i've been trying...
A pair of Paul Green boots that I sent in are listed for sale at ***.**. The size liste...
i hate my thread up box its all ****! i was expecting alot better from you than the box...
I sent a couple of bags of clothes in three up bags and most of them had tags on and al...
Thred Up website supposedly ships to Canada, but when I went to place my order there wa...
hi there my name is Lisa Natale .I have used you in the past.(love all The clothes)I we...
Item **********Hello - I had asked for this to be re-sent to a different address since...
Hi my name is Melissa I would like to cancel my order my email is *****@***.com, and my...
More customer issuesHelp me with my issue
As far as we know, there is only one way to contact ThredUp, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to ThredUp, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing ThredUp Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact FedEx page. Or look at our Contact Social Security page. We can't really provide this kind of help if you're looking to contact ThredUp because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

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Contacting ThredUp at a Glance

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