Contact ThredUp

The one way to reach ThredUp by GetHuman.

ThredUp Help-desk
Your best option for resolving your ThredUp customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right ThredUp help page even faster.
ThredUp Phone Number
ThredUp doesn't have a phone number, which is a shame. Luckily, we can tell you how to get your customer service issue fixed anyways. Read on.
ThredUp Live Chat
Unfortunately, ThredUp does not offer live chat as a channel for customer service at this time.
More general info: ThredUp Customer Service

Recent reasons customers contacted ThredUp:

"Want placed order to go to right address. Old address on ord..." · 17d ago
"No way to edit order - when trying to Change delivery address..." · 17d ago
"Change delivery address on order just placed" · 17d ago
"They never dredited me for the items I returned. - when tryin..." · 17d ago
"Need to cancel order ********" · 23d ago
See all customer issuesI need to contact ThredUp about an issue
As far as we know, there is only one way to contact ThredUp, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to ThredUp, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing ThredUp Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact FedEx page. Or look at our Contact Social Security page. We can't really provide this kind of help if you're looking to contact ThredUp because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
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