Contact ThredUp

The one way to reach ThredUp by GetHuman.

ThredUp Customer Service Help Online
Your best option for resolving your ThredUp customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right ThredUp help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
ThredUp Phone Number
ThredUp doesn't have a phone number, which is a shame.
ThredUp Live Chat
Unfortunately, ThredUp does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted ThredUp:

Where is my package? Never got delivered just during this week.
I'm supposed to get **% off my first order with the code NEW. I want to put my order i...
I would like to know the status of my Goody Bag which I submitted this past summer. Whe...
I placed orders for * items from ThreadUp. They came in two separate shipments. I need...
Received order today. Item is not at all as described. I noted today that purses are...
I would like to use your chat feature but it is not working. I have already emailed you...
Hi - My kit processing date changed from ******** to *********. Could you please revert...
Alteady did this part... try reading it or call me
Please cancel order * ******** the Katy Perry shoes ordered for $***.** are at Walmart...
I have been trying for days to download android app with no luck! I emailed you on...
I am trying to reclaim items from ThredUP but their system is stating that my new maili...
When will I know when my return is excepted so I can get my credit
I hate that you do not have a toll-free customer service number to deal with ordering p...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact ThredUp, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to ThredUp, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing ThredUp Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Wells Fargo page. Or look at our Contact Experian page. We can't really provide this kind of help if you're looking to contact ThredUp because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with ThredUp?

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Contacting ThredUp at a Glance

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