Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and The Scooter Store will reply our your email.
As a last, sometimes only, resort- The Scooter Store customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with The Scooter Store?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with The Scooter Store, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Yes, all scooters from The Scooter Store are covered by a warranty. We value our customers' satisfaction and confidence in our products. Therefore, each scooter purchased from The Scooter Store is accompanied by a warranty to ensure peace of mind. Our warranty coverage includes manufacturing defects, faulty parts, and workmanship errors. Additionally, the duration of the warranty differs based on the specific scooter model, but typically ranges from one to three years. We stand behind the quality and reliability of our scooters, and in the rare event that any issues arise, our dedicated customer support team is available to assist and provide solutions.
Yes, The Scooter Store provides home delivery services for all scooters. We understand the importance of convenience and aim to make the purchasing process as smooth as possible. Once you have chosen the scooter that best suits your needs, our team will arrange for it to be delivered directly to your home. Our dedicated delivery professionals ensure that your scooter arrives safely and is properly set up, ensuring you can start using it right away. We take pride in offering this service to our customers, so you can enjoy the freedom and independence that a scooter provides without any hassle.
No, The Scooter Store does not offer rental scooters. We specialize in providing mobility scooter solutions for individuals who require long-term use due to disability or limited mobility. Our focus is on helping customers find the perfect scooter for their specific needs and ensuring they receive ongoing support and maintenance. While we do not offer rentals, we have a wide range of scooters available for purchase, along with financing options and exceptional customer service. Our knowledgeable team is always ready to assist customers in selecting the right scooter to enhance their mobility and independence.
Click the link above to get answers to just about any The Scooter Store customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
You came here to see The Scooter Store's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a The Scooter Store agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact The Scooter Store anyways and help you with your issue. Over the last 18 months, 498 customers like you have come in search of a phone number for The Scooter Store and helped us confirm they don't have one. Common reasons that people try to call The Scooter Store customer support department include and other customer service issues. Rather than trying to call The Scooter Store first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or email. Unfortunately, right now The Scooter Store doesn't have any phone numbers. It's not always clear what is the best way to talk to The Scooter Store representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If The Scooter Store Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for The Scooter Store, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from The Scooter Store customers like yourself.
GetHuman does not provide call center services or customer support operations for The Scooter Store. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Scooter Store. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.