How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Speed Queen phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose option 1-2, then follow prompts.
Here is how our research team describes the way the Speed Queen phone system greets you: Thank you for calling Speed. For residential products used in your home, please press or say 1. For commercial products used in businesses, please press or say 2. To check the remaining number of days on your unit's warranty, press or say 3.
Below are some clips we've found from Speed Queen's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Speed Queen. For residential products used in your If you are calling for customer care, please thank you for calling Alliance Laundry technical support team.
Calls may be monitored or recorded for quality assurance and training purposes.
If you are calling for technical support This is Mike with Alliance.
Can I get your serial number, please?"
Excerpt from a call with Speed Queen
Thursday, January 4, 2024 3:54 PM
They may ask you to say or enter information
"Thank you for calling Speed Queen. For residential products used in your home, please press or say one."
Excerpt from a call with Speed Queen
Monday, March 25, 2024 8:38 PM
What are the hours and when should I call?
Speed Queen operates the call center for this 800-552-5475 phone number Mon-Fri 9am-4pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Speed Queen phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Speed Queen staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Speed Queen is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Speed Queen is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Speed Queen number, but it is also the day with the shortest hold times.
Why call this Speed Queen number?
Below is a sample of recent calls to Speed Queen, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting assistance with washer: "The washer I had was kicking a BS code."
- From a call lasting 1m 23s , Jan 18, 2024 10:35 PM
Reporting error code for washer: "I received the error code that their washer was kicking, and it was either a b five or a six five."
- From a call lasting 2m 57s , Jan 18, 2024 10:21 PM
Troubleshooting cycle issue: "The cycle will say done, but it'll be stuck with water."
- From a call lasting 9m 56s , Jan 9, 2024 3:29 PM
Troubleshooting water valve issue: "I replaced the water valve, now getting error codes for lid lock LED."
- From a call lasting 5m 44s , Jan 4, 2024 3:54 PM
Troubleshooting washer code: "I'm at a customer's house, and our washer's kicking the code."
- From a call lasting 6m 20s , Jan 3, 2024 4:18 PM
Issue with machine cycle: "The wash, rinse, and lock LEDs flash two or three times and then the cycle stops."
- From a call lasting 4m 53s , Jan 3, 2024 4:10 PM
More Ways to Contact Speed Queen Customer Service
There are of course other ways to contact Speed Queen customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Speed Queen customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Speed Queen's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Speed Queen agent. This phone number is Speed Queen's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-552-5475 include and other customer service issues. Rather than trying to call Speed Queen first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Speed Queen has 1 phone number. It's not always clear what is the best way to talk to Speed Queen representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Speed Queen. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Speed Queen. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.