Contact Napster

The one way to reach Napster by GetHuman.

Napster Customer Service Email Address
Napster provides their best customer service over email. If you were hoping to talk to a Napster agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Napster Phone Number
Napster doesn't have a phone number, which is a shame.
Napster Live Chat
Unfortunately, Napster does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Napster:

I am trying to log into my account and my service has been interrupted because my accou...
I cancelled my subscription and that should be the end of it.Are guys going to continue...
Why am still paying for a cancellation.My subscription shouldn’t be active but *.** is...
I complete the on line form with correct details*Napster is unable to authorise the car...
I need to update my credit card. I have followed your instructions many times but keep...
Can't log into my account
I havent been able to search for any music before I got a new phone.*I have a new phone...
Umm somehow once again my account was changed plus I paid for my account but its not my...
I can't download new music.
I've had a subscription for over ** years now I can't login!
I forgot my id how can I recover it
When I logged into my account, it said I was up for renewal. However, when I follow th...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Napster, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Napster, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Napster Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Sony page. Or look at our Contact Samsung page. We can't really provide this kind of help if you're looking to contact Napster because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Napster?

GetHuman does not work with Napster's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Napster at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Napster's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Napster at a Glance

Contacting Other Companies

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!