Contact Napster

The one way to reach Napster by GetHuman.

Napster Customer Service Email Address
Napster provides their best customer service over email. If you were hoping to talk to a Napster agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Napster Phone Number
Napster doesn't have a phone number, which is a shame.
Napster Live Chat
Unfortunately, Napster does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Napster:

I payment not going through
I need my login and password for my account
My account had been suspended because my credit card had expired. I added my updated cr...
I need to cancel my service. If you don’t cancel, I will tell the bank to put a hold on...
I want to cancel my service.
I need my Napster poot back on I have the money in the bank so . Please start my account
Please notify me via email that my subscription was cancelled on *********
I have * accounts. I just received a new debit card and this will affect my automatic p...
i have been trying to re new my account...the page charged me i can not give the app an...
My Napster account has been hacked, my email, is not *****@***.com. my old email was...
I NEED YOU TO CHANGE MY HACKED EMAIL, FROM: *****@***.com to ******@***.com
I HAVE BEEN HACKED, WHEN I OPENED MY NAPSTER ACCT. MY EMAIL. WAS *****@***.com now it s...
I think my payment was declined. Can I make a payment now?
I have the Family Plan for Napster. Whenever I am using it and someone else logs onto...
song keeps repeating on play list cant get next songs to play automatically
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Napster, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Napster, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Napster Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Citibank page. Or look at our Contact PayPal page. We can't really provide this kind of help if you're looking to contact Napster because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Napster?

GetHuman does not work directly with Napster's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Napster at a Glance

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