Contact Duolingo

The best of the 3 ways to get in touch with Duolingo by GetHuman

Duolingo Customer Service Help Online
Your best option for resolving your Duolingo customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Duolingo help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Duolingo Phone Number
Duolingo doesn't have a phone number, which is a shame.
Duolingo Live Chat
Unfortunately, Duolingo does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duolingo:

I am heaving a cataract operation ( on both eyes at the same time). How can I freeze m...
Hello, I applied for duolingo plus months ago, I just noticed A monthly charge is bei...
Double or nothing will not open tried few times no success
I speak intermediate French and keep getting my start with the first course. How do I s...
There is a charge for $**.** on my credit card from Duolingo that I did not sign up for!
Duolingo not allowing “League” page - triple purple arrow timed experience on main iPad...
Is this duo lingo? If so do you have my account on file or have you lost it? Please ph...
How do I cancel my Duolingo Plus subscription? Please tell me how I can cancel my Duo...
I have been studying Spanish here for over *r* days and now , the stories have stopped...
Hello*my first test was not certified. The test area was not private! I was so angry be...
I have two iPads in the household are very slow to load the web page, and when it’s l...
I would love to work on listening and speaking skills separe from my Duolingo plus can...
My daughter has lost her streak and when I’ve tried to pay to repair it, it says “conta...
Hello. My streak was lost even though I have a paid Plus account and I applied streak f...
did not request auto reorder of services and was billed*have never recieved a conforma...
More customer issues

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Duolingo contact information - compared

Above are our top recommendations for how to contact Duolingo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Duolingo by looking at which ones are the fastest and which ones other customers recommend the most for solving Duolingo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duolingo across the following mediums: Web, Facebook, Twitter.

Phone number / contactWaitVotes
Online Help
Customer Service
< 3 hrs37
Customer Service
3 mins30
Customer Service
2 mins33

Does GetHuman work with Duolingo?

GetHuman does not work directly with Duolingo's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Duolingo at a Glance

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