Contact Duolingo

The best of the 3 ways to get in touch with Duolingo by GetHuman

Duolingo Customer Service Help Online
Your best option for resolving your Duolingo customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Duolingo help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Duolingo Phone Number
Duolingo doesn't have a phone number, which is a shame.
Duolingo Live Chat
Unfortunately, Duolingo does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duolingo:

did not request auto reorder of services and was billed*have never recieved a conforma...
SALVE IO IERI HO ATTIVATO DUOLINGUO PLUS A PAGAMENTO VOGLIO DISDIRLO ELASCIARE DUOLINGO...
No recuerdo la contrase*a y voy a cambiar de tel*fono necesito recuperar mi contrase*a...
My students are logging in and creating a profile to practice a language of their choic...
I am going to register for my test, but in your test policy it is written that student...
Oct. **th you charged me almost ninety dollars! And I didn't sign up for duolingo plus...
Please refund my money. My name is Andrea Ali**I cannot believe you unauthorized a char...
I cannot access my account. It keeps telling me there is an error. When I try to reset...
Hi*I'm Regina working as a Learning and Development Trainer for Cloudnine Hospitals Ban...
I have spent nearly * *** years using Duolingo. And while I realize that if you really...
Hi! I just lost my *** and something day repair. I was about to pay for it and the. I d...
I have been with Duolingo since ****, I had hoped for an equitable solution to my probl...
I need to cancel subscription.
I would like to cancel my subscription
I have the free trial of duolingo plus. The trials expires on Nov ** ****. I cancelled...
More customer issues

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Duolingo contact information - compared

Above are our top recommendations for how to contact Duolingo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Duolingo by looking at which ones are the fastest and which ones other customers recommend the most for solving Duolingo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duolingo across the following mediums: Web, Facebook, Twitter.

Phone number / contactWaitVotes
Online Help
Customer Service
< 3 hrs33
facebook.com/games/duolingo/?fbs=1101
Customer Service
3 mins34
@duolingo
Customer Service
2 mins29

Does GetHuman work with Duolingo?

GetHuman does not work directly with Duolingo's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Duolingo at a Glance

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