Contact Duolingo

The best of the 3 ways to get in touch with Duolingo by GetHuman

Duolingo Customer Service Help Online
Your best option for resolving your Duolingo customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Duolingo help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Duolingo Phone Number
Duolingo doesn't have a phone number, which is a shame.
Duolingo Live Chat
Unfortunately, Duolingo does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duolingo:

Keine Ergebnisse zu *In der *bung mit dem Vornamen "Anna" kann man nie so wirklich hera...
When reading stories, struggling to get duo to read and need to keep pressing the micro...
Hi Duolingo - nothing is wrong, but I don't understand how some students make so much p...
I have been learning Danish for some time with Duolingo and by * September **** had rea...
Hey! I’m not able to log in to my account which is with subscription on my phone ..i c...
My husband passed away last night. May have my streak protected for a week or two.
Freeze wasn’t used. Streak incorrectly reset. *Not sure if it’s a glitch but Friday I h...
It will not let me cancel the Duolingo plus subscription free trial that I got by accid...
Hi, I’m Charles Butera and have been trying to cancel my plus subscription for the last...
I had a *** day streak and I lost it and my monthly repair won’t activate. Could you pl...
hello sir or madam**I have logged in on my computer with my account and now everything...
Need to take a leave of absence for at least a month. New medications, having difficult...
Dear sir or madam I wish to delete my account. I know I have to use the help centre if...
I want to apply for Duolingo. I filled out the form and wanted to submit it. I can not...
Hi. I lost my streak because the Duolingo app kept crashing*quitting on my phone for tw...
More customer issues

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Duolingo contact information - compared

Above are our top recommendations for how to contact Duolingo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Duolingo by looking at which ones are the fastest and which ones other customers recommend the most for solving Duolingo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duolingo across the following mediums: Web, Facebook, Twitter.

Phone number / contactWaitVotes
Online Help
Customer Service
< 2 hrs35
facebook.com/games/duolingo/?fbs=1101
Customer Service
4 mins32
@duolingo
Customer Service
4 mins31

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GetHuman does not work directly with Duolingo's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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