Contact Duolingo

The best of the 3 ways to get in touch with Duolingo by GetHuman

Duolingo Customer Service Help Online
Your best option for resolving your Duolingo customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Duolingo help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Duolingo Phone Number
Duolingo doesn't have a phone number, which is a shame.
Duolingo Live Chat
Unfortunately, Duolingo does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duolingo:

I wish to cancel my subscription due to health reasons. Have tried for hours & days to...
Last week I was the winner of the knowledge competition of Duolingo and in my account d...
To whom it may concern:**I didn*t really know where to send the following phrases and i...
I lost my *** day streak and I am crying because it means so much to me and it just fee...
Hello,*I would like to change to Duolingo plus for ** months. I live in Germany and don...
I am still at the basic level of learning french with duolingo. Since my *rd lesson, it...
For the last week the advertisements are all about gambling websites. There is no way t...
I can’t get pass level * because I can’t do the voice ptoblems.please get me pass check...
I lost my **** day streak but I shouldn’t have. Please is it possible to fix it? It’s t...
It's telling me that I lost my freeze streak yesterday but I did Duolingo. I have never...
I am learning arabic . The same exersize all the year. Why there is not advane. It is b...
Hi there I’ve been charged for * year contract, which I’m not using and I didn’t author...
I am doing Duoling Spanish. At the current time (and for a while), I have had no lesso...
When i speak into the microphone, it rejects my answer before I'm even finished saying...
You need to give a clue to Latin noun declension. The way you have presented it, I can...
More customer issues

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Duolingo contact information - compared

Above are our top recommendations for how to contact Duolingo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Duolingo by looking at which ones are the fastest and which ones other customers recommend the most for solving Duolingo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duolingo across the following mediums: Web, Facebook, Twitter.

Phone number / contactWaitVotes
Online Help
Customer Service
< 3 hrs35
facebook.com/games/duolingo/?fbs=1101
Customer Service
3 mins32
@duolingo
Customer Service
2 mins31

Does GetHuman work with Duolingo?

GetHuman does not work directly with Duolingo's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Duolingo at a Glance

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