Contact Duolingo

The best of the 3 ways to get in touch with Duolingo by GetHuman

Duolingo Customer Service Help Online
Your best option for resolving your Duolingo customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Duolingo help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Duolingo Phone Number
Duolingo doesn't have a phone number, which is a shame.
Duolingo Live Chat
Unfortunately, Duolingo does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duolingo:

I am mohammed sameer have given duolingo test on *th October around * to *am. After **h...
I am trying to update my bank card details so I can pay for Duolingo plus. I keyed in...
I tried a free plus trial. even though I asked for this I was repeatedly asked ove...
Im not happy with this app. Want to cancel my membership. Can pay for the weeks i used...
Hi, my *year old daughter was using my phone to play games and she bought the subscribt...
Probl*me premi*res s*ries * ** points en anglais et en italien. Pas d’acc*s. Possible s...
I cannot access my google Duolingo account. I get the emails, but when I click on the e...
Hi, I have a problem with a subscription that I had as a duo lingo plus, I canceled it...
I was ready to start DET. There was a window telling me that Duolingo cannot find acces...
Are there any transcript guides for the French audio lessons? I am a visual learner an...
I'm one of duolingo user *I'd really appreciate if you could add Korean stories *There...
Each day for two or three mistakes you stop the lesson. So i can t learn properly Portu...
I started the Duolingo plus app… but it still asks me to purchase plus
I am confused.*I had an account as e-mail *****@***.com. The provider withdrew the serv...
I was taking the Japanese language class on Duolingo. I took a break from Japanese to l...
More customer issues

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Duolingo contact information - compared

Above are our top recommendations for how to contact Duolingo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Duolingo by looking at which ones are the fastest and which ones other customers recommend the most for solving Duolingo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duolingo across the following mediums: Web, Facebook, Twitter.

Phone number / contactWaitVotes
Online Help
Customer Service
< 3 hrs31
facebook.com/games/duolingo/?fbs=1101
Customer Service
3 mins36
@duolingo
Customer Service
2 mins35

Does GetHuman work with Duolingo?

GetHuman does not work directly with Duolingo's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Duolingo at a Glance

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