Contact Duolingo

The best of the 3 ways to get in touch with Duolingo by GetHuman

Duolingo Customer Service Help Online
Your best option for resolving your Duolingo customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Duolingo help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Duolingo Phone Number
Duolingo doesn't have a phone number, which is a shame.
Duolingo Live Chat
Unfortunately, Duolingo does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duolingo:

I am at an intermediate to advanced level in French. However, when I decided, just for...
Hello, *I would like to suspend my subscription during a vacation period, how can I pro...
Hello, I would like to have the Chamorro language added to DuoLingo. It is a sadly decl...
I wanted a monthly subscription, but accidentally signed up for an annual subscription...
I have a year's subscription to Duolingo and I'm very impressed with the method . I'm s...
Hi Duolingo Team,*I turned off the Leaderboards feature a few months back, but now I wo...
I have been continuously studying French with Duolingo for ** days. Just recently I ha...
I have a question. I am learning Korean with the Korean course. And I take a look into...
I have been using Duolingo for much of the pandemic and enjoy extending my language ski...
Me and my sister both started learning Korean on the app, but after a bit we noticed th...
I want to cancel my Duolingo Plus subscription, the thing is I subscribed with a Gmail...
I no longer need to use Duolingo Plus, I want to cancel it, the thing is I subscribed t...
Dear sir,*I hope you are doing well.*I would like to inform you about the discrepancy i...
About duolingo plus and discounts
I would like to see the whole program, to start learning the basics, colors , numbers...
More customer issues

Help me with my issue

Duolingo contact information - compared

Above are our top recommendations for how to contact Duolingo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Duolingo by looking at which ones are the fastest and which ones other customers recommend the most for solving Duolingo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duolingo across the following mediums: Web, Facebook, Twitter.

Phone number / contactWaitVotes
Online Help
Customer Service
< 4 hrs32
facebook.com/games/duolingo/?fbs=1101
Customer Service
2 mins35
@duolingo
Customer Service
3 mins28

Does GetHuman work with Duolingo?

GetHuman does not work directly with Duolingo's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Duolingo at a Glance

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