Contact Duolingo

The best of the 3 ways to get in touch with Duolingo by GetHuman

Duolingo Customer Service Help Online
Your best option for resolving your Duolingo customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Duolingo help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Duolingo Phone Number
Duolingo doesn't have a phone number, which is a shame.
Duolingo Live Chat
Unfortunately, Duolingo does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duolingo:

The subscription for plus is not set up on my Apple ID but in my app it says it will ch...
Hi, I have loved your program for years now (and I tell as many people about it as I ca...
Hello,*I have an account at Duolingo. I have an app as well however I cannot get into t...
I think I might have signed up for a DUOLINGO Plus Free Trial by mistake. Please tell m...
My account stopped working for over a week now. I've filed a BugID: Reference number...
My duolingo english test was declined * times and the second time i got no email . I wa...
Your program is not giving me credit for completed lessons. I have to repeat the. IT ch...
We ordered products from an ad that appeared on the Duolingo Portuguese course. It was...
I took the Duolingo English test and no matter what I try they will not accept my Greek...
There is a glitch in the program. I have typed the correct answer ten* times. It states...
I just wanted to let Duolingo know that I spend (on average) ** minutes a day reviewing...
There would be a lot more people progressing in Japanese if there weren't these stumbli...
Hello,*My name is Andrea Rascon and I am interested in learning all the details about h...
I paid for a month of Duolingo and I have not received any confirmation or instructions...
Am a prospective student from Nigeria.l try to buy the test but is not possible* My ban...
More customer issues

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Duolingo contact information - compared

Above are our top recommendations for how to contact Duolingo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Duolingo by looking at which ones are the fastest and which ones other customers recommend the most for solving Duolingo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duolingo across the following mediums: Web, Facebook, Twitter.

Phone number / contactWaitVotes
Online Help
Customer Service
< 4 hrs34
facebook.com/games/duolingo/?fbs=1101
Customer Service
2 mins33
@duolingo
Customer Service
3 mins30

Does GetHuman work with Duolingo?

GetHuman does not work directly with Duolingo's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Duolingo at a Glance

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