Duolingo Customer Service

Contact Duolingo & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Duolingo. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Duolingo, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Duolingo: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Duolingo.
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Click below to show 1 more questions, answers, and complete guides to common Duolingo customer support problems.

Contacting Duolingo customer support

Below you can compare and contrast the 2 ways to contact Duolingo by looking at which ones are the fastest and which ones other customers recommend the most for solving Duolingo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duolingo across the following channels: Web, Twitter.

Phone number / contactWaitVotes
Online Help at support.duolingo.com
Customer Service
< 2 hrs34
@duolingo
Customer Service
4 mins30

Recent reasons customers contacted Duolingo:

I keep getting ads to upgrade to Duolingo Max. I thought I had already signed up. When...
Le test a perdu acc*s a mon micro et a ma cam*ra trois fois de suite je n'ai pas donc p...
why is my duolingo section * stuck at daily refresh
Bonjour, cela fait plusieurs mois que je travaille sur votre application. Je souhaitera...
i'm using duolingo to improve my czech.. i would like to see a list of the words i've l...
Bonjour, *Mon entreprise souhaite nous offrir l'opportunit* d'apprendre ou de nous perf...
*a fait * jours que le syst*me est en entretien
I have two duolingo accounts one with super and the other without it. Can I merge them...
J’ai un nouveau IPad et je suis incapable de restaurer l’application Duolingo que j’ai...
Estaba recibiendo mis clases gratuitamente y el correo que usaba era *****@***.com
ho pagato un abbonamento annuale a dicembre **** ma non compare piu'... potete riprist...
Urgent: Bonjour, Abonn*e depuis * ans: D*part dans le d*sert du **** *** au ******* do...
Bonjour, j'ai souscrit mon abonnement avec un iPhone que je n'ai plus. Je souhaite r*si...

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Does GetHuman work with Duolingo?

GetHuman does not work with Duolingo's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Duolingo at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Duolingo's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Duolingo at a Glance

Duolingo has no phone number
Duolingo has no chat option
Duolingo has no customer email
Duolingo has 1 help forumBEST
Duolingo has 1 twitter handle
Duolingo has no facebook page
Contact information overview

Contacting Other Companies

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