Contact Duolingo

The best of the 3 ways to get in touch with Duolingo by GetHuman

Duolingo Customer Service Help Online
Your best option for resolving your Duolingo customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Duolingo help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Duolingo Phone Number
Duolingo doesn't have a phone number, which is a shame.
Duolingo Live Chat
Unfortunately, Duolingo does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duolingo:

I am currently partaking in the German tree with Plus. I had a streak of *** days (my P...
I am currently partaking in the German tree on Duolingo with Plus. I had a streak of...
I’m sure this seems really unimportant, but I had a streak of over *** days going and I...
Duolingo does not always refill my hearts the next day.
We are on a *** day streak and on "stem changes lesson * level **Almorzar screen is fro...
I attended a class last night that I had signed up for. Practica Avanzado con Hayde Lo...
How do I stop Duolingo from charging my credit card every month without my permission...
All correct answers are followed by a VERY LOUD 'trumpet' sound. I have neighbours on...
I am through level * after doing * units in *** days. It shows on my android app that...
My Duolingo Plus subscription expires in May. How can I make sure I am not automaticall...
have you've ever thought about adding Georgian so English speakers can learn?
I tried to follow the person in the app. When i clicked follow, it turned green and sai...
I keep losing Freezes even when I have not missed a day. I would like this corrected an...
Non ho attivato nessun abbonamento a Duolingo plus, ho solo presentato un amico per usu...
Guten Tag *Bin in einem Anf*nger Kurs m*chte aber gerne in einen Mittelstufen Kurs, wie...
More customer issues

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Duolingo contact information - compared

Above are our top recommendations for how to contact Duolingo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Duolingo by looking at which ones are the fastest and which ones other customers recommend the most for solving Duolingo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duolingo across the following mediums: Web, Facebook, Twitter.

Phone number / contactWaitVotes
Online Help
Customer Service
< 3 hrs32
facebook.com/games/duolingo/?fbs=1101
Customer Service
3 mins35
@duolingo
Customer Service
2 mins28

Does GetHuman work with Duolingo?

GetHuman does not work directly with Duolingo's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Duolingo at a Glance

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