Contact DexCom

The one way to reach DexCom by GetHuman.

DexCom Customer Service Help Online
Your best option for resolving your DexCom customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right DexCom help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
DexCom Phone Number
DexCom doesn't have a phone number, which is a shame.
DexCom Live Chat
Unfortunately, DexCom does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted DexCom:

I upgraded my phone and it wouldn’t open the follow app. I have deleted the app and re...
I need to escalate my complaint. It has been * months and I have yet to resolve my issu...
Unable to enter new transmitter information
My sensor fell out * days early, even with an over patch on it. I’d like you t ok replace it
My husband had a sensor get stuck in his back and would not release the needle when I t...
Need to know. On day ** using the G*, do I change everything or just the insert?
My transmitter expires in **-** days. I have received multiple sensor reordered but the...
Sensor failed before use… pushed start session and it said I could not reuse the sensor...
My sons sensor came off today when he was playing football with his friends. He’s senso...
New sensor is not starting
My sensor was not scheduled to be replaced until July **th but I lost connection and it...
We inserted a new transmitter and sensor on Monday July *th into the patient, my son, u...
Signal is attempting to reconnect wait ** minutes weighed it numerous times but have no...
My second Dexcom sensor in a row Has malfunctioned and I need to know what to do to rep...
The applicator won’t release the sensor so I got the whole thing stuck on my stomach. T...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact DexCom, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to DexCom, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing DexCom Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Verizon FiOS page. Or look at our Contact Greyhound page. We can't really provide this kind of help if you're looking to contact DexCom because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with DexCom?

GetHuman does not work directly with DexCom's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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