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Dermstore Customer Service

Phone Number & Contact Info

Dermstore's Best Phone Number

800-213-3376
Toll-free·Calls Customer Service·Most popular Dermstore number
Free tools for easier calling
Q:

How do I talk to a live human at Dermstore?

A:Calling this Dermstore number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Dermstore for you.
Q:

Does Dermstore offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Dermstore below.

Let us call and talk to Dermstore for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Dermstore phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Dermstore number should go right to a real human being
In fact, much of this information on this page is superfluous because this Dermstore phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Dermstore operates the call center for this 800-213-3376 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 115 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Dermstore call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dermstore phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dermstore staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Dermstore is Sunday. The most busy day to call is Thursday, which averages 85% more phone calls by comparison. Again, this is based on a sample of 115 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Dermstore

In summation, the best day to call Dermstore is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Dermstore staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Dermstore

If you have time to do a bit of reading before you call Dermstore, we recommend you read over some of our problem-specific articles.

What is Dermstore?

Dermstore is an online beauty and skincare retailer that offers a wide range of high-quality products. As a trusted e-commerce platform, Dermstore provides customers with access to a curated selection of dermatologist-recommended skincare, haircare, makeup, and wellness brands. With a focus on delivering exceptional customer service, Dermstore aims to be a one-stop destination for all beauty needs. The website not only offers an extensive product catalog but also provides educational resources and expert advice on various skincare concerns. Dermstore ensures authenticity and guarantees the integrity of its product offerings. It prioritizes customer satisfaction by offering a convenient shopping experience, free shipping, and hassle-free returns. Whether seeking professional-strength treatments or natural beauty products, customers can rely on Dermstore for a personalized and reliable shopping experience.

Top Dermstore customer service problems

Click the link above to get answers to just about any Dermstore customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Dermstore, and their purpose. Are any of these similar to the reason you are trying to call?
Order inquiry: "This is the third phone call I've called about this order."
- From a call lasting 8m 16s , Sep 17, 2024 5:06 PM
Information about why customers call Dermstore is extracted from issues that customers have reported to GetHuman.
Dermstore issues reported to GetHuman

More Dermstore Customer Service Contacts

There are of course other ways to contact Dermstore customer service besides the phone. Below we list the best ones, by medium.

Dermstore Customer Service Live Chat

If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Dermstore provides this option.

Conclusion and closing notes

This is Dermstore's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dermstore agent. This phone number is Dermstore's best phone number because 22,518 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-213-3376 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. The Dermstore call center that you call into has employees from St. Louis, MO / Jamaica and is open 24 hours, 7 days according to customers. In total, Dermstore has 1 phone number. It's not always clear what is the best way to talk to Dermstore representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Dermstore. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dermstore. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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