Contact DJI

The best of the 2 ways to get in touch with DJI by GetHuman

DJI Phone Number
+86 755 2665 6677 · Customer Service
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DJI Live Chat
Unfortunately, DJI does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted DJI:

I am having difficulty updating my phantom aircraft * profess... · 2 mons ago
I want to cancel a duplicate order ***************There was n... · 2 mons ago
I recently purchased and received my DJI Ronin S and while se... · 2 mons ago
When starting up the Moble * it turns on and in the app it sa... · 2 mons ago
Hi,**I have a DJI phantom * which I have had for about * mont... · 2 mons ago
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DJI contact information - compared

Above are our top recommendations for how to contact DJI, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact DJI by looking at which ones are the fastest and which ones other customers recommend the most for solving DJI customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DJI across the following mediums: Phone, Web.
Phone number / contact
+86 755 2665 6677
Customer Service
2 mins
Customer Service
< 3 hrs

Contacting DJI at a Glance

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