Contact ComEd

The best of the 3 ways to get in touch with ComEd by GetHuman

ComEd Phone Number
800-334-7661 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real ComEd rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

ComEd Live Chat
Unfortunately, ComEd does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted ComEd:

We had a momentary power outage here Saturday *-**-**. This caused disruption of instru...
I got a scam call from "my energy company" claiming that I had been paying too much and...
I need to change the account to my name because the person on the account has moved.
Tree in power lines and no power
When will the power be back on
My power is out just wanted to know about a time it might be up
Power outage when will power be back on
When do they expect the power back on in Lakemoor Illinois
My power went out. My next door neighbor isn’t home but I can see that a tree in his ba...
Need to activate new service
When will my light be back on
My lights have been cut off because I was in able to pay my bill due to the virus I hav...
My lights are out i payed the bill its been a hour and still no service
I’d like to know my balance please. *Jacqueline Rosellini **** East ***th St *B *NY NY *****
I would like an summary of usage and charges for my electric service usage over the las...
More customer issues

Help me with my issue

ComEd contact information - compared

Above are our top recommendations for how to contact ComEd, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact ComEd by looking at which ones are the fastest and which ones other customers recommend the most for solving ComEd customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact ComEd across the following mediums: Phone, Facebook, Web.

Phone number / contactWaitVotes
800-334-7661
Customer Service
24 mins550
facebook.com/ComEd
Customer Service
2 mins343
https://support.comed.com/
Customer Service
< 2 hrs215

Does GetHuman work with ComEd?

GetHuman does not work directly with ComEd's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting ComEd at a Glance

Contacting Other Companies

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!