Contact ComEd

The best of the 3 ways to get in touch with ComEd by GetHuman

ComEd Phone Number
800-334-7661 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real ComEd rep
  • Pro tips & talking points
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ComEd Live Chat
Unfortunately, ComEd does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted ComEd:

We have no heat in the building and no lights in the hallway
I want to pay bill and place unpaid balance on a payment plan.
Do you still pickup old appliances, if I have purchased a new energy efficient one?*I h...
I am owed a refund by ComEd because I overpaid. My service was stopped as I moved. I...
Need to pay bill. Haven’t received bill in six months
We have an electrical outage need assistance immediately elderly utilizing Electronics
Want to change my auto pay bank acct number*For Patricia l young, *** Lake Hinsdale Dr...
Change bank info on autopay
I would like to know if I can pay more towards my bill due Jan **th
What is my account number
Wind damage limb to close to power need help I'm **
I would like to know why my billing charge has increased so much from one month to the next.
Does ComEd install the Nest thermostat. * would be a replacement the other would be a n...
I paid my energy bill several days ago, but it has not been posted to my account, which...
Apply for electric service
More customer issues

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ComEd contact information - compared

Above are our top recommendations for how to contact ComEd, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact ComEd by looking at which ones are the fastest and which ones other customers recommend the most for solving ComEd customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact ComEd across the following mediums: Phone, Facebook, Web.

Phone number / contactWaitVotes
Customer Service
24 mins550
Customer Service
2 mins318
Customer Service
< 2 hrs190

Does GetHuman work with ComEd?

GetHuman does not work directly with ComEd's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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