How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Best Egg phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 at the first menu, then you must choose an option 1-4.
Here is how our research team describes the way the Best Egg phone system greets you: "We see you are calling from 916-241-3921. If this is the number you would like to use to look up your information, press or say 1. If you would like to use a different number, please press or say 2."
Below are some clips we've found from Best Egg's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"If this is the number you would like to use to look up your information, press or say one."
Excerpt from a call with Best Egg
Monday, March 25, 2024 6:48 PM
The first phone menu
"If this is the number you would like to use to look up your information, press or say one.
If you would like to use a different number, please press four."
Excerpt from a call with Best Egg
Friday, April 5, 2024 9:02 PM
What are the hours and when should I call?
Best Egg operates the call center for this 855-282-6353 phone number Mon-Fri 8am-7pm, Sat 9am-1pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 54 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Best Egg phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Best Egg staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Best Egg is Saturday.The most busy day to call is Friday, which averages 1500% more phone calls by comparison.Again, this is based on a sample of 54 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Best Egg is Thursday.
Why call this Best Egg number?
Below is a sample of recent calls to Best Egg, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking refund information: "I paid off both my loans but need to confirm where the refund was sent to."
- From a call lasting 3m 26s , Apr 5, 2024 9:02 PM
Conclusion and closing notes
This is Best Egg's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Best Egg agent. This phone number is Best Egg's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-282-6353 include and other customer service issues. Rather than trying to call Best Egg first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Best Egg has 1 phone number. It's not always clear what is the best way to talk to Best Egg representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Best Egg. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Best Egg. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.