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Bankers Trust Customer Service

Phone Number & Contact Info

Bankers Trust's Best Phone Number

800-362-1688
Toll-free·Calls Customer Service·Most popular Bankers Trust number
Free tools for easier calling
Q:

How do I talk to a live human at Bankers Trust?

A:Calling this Bankers Trust number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Bankers Trust for you.
Q:

Does Bankers Trust offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Bankers Trust below.

Let us call and talk to Bankers Trust for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Bankers Trust phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Bankers Trust number should go right to a real human being
Below are some clips we've found from Bankers Trust's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling Bankers Trust. In order to best serve you, please listen to the following options and make your selection. Or visit us online at Bankers Trust dot com. Please note our menu options have changed. To speak to a Bankers trust representative, please press zero. If you know the extension of the person that you are trying to reach, please press pound.
For automated checking one moment while we attempt to retrieve your information.
For security purposes, please enter the last four digits of your Social Security number."
Excerpt from a call with Bankers Trust
Wednesday, August 28, 2024 10:04 PM

The first phone menu

"Thank you for calling Bankers Trust. In order to best serve you, please listen to the following options and make your selection. Or visit us online at Bankers Trust dot com.
Please note our menu options have changed. To speak to a Bankers trust representative, please press zero.
If you know the extension of the person that you are trying to reach, please press pound."
Excerpt from a call with Bankers Trust
Wednesday, August 28, 2024 10:04 PM
In fact, much of this information on this page is superfluous because this Bankers Trust phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Bankers Trust operates the call center for this 800-362-1688 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 20 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Bankers Trust call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bankers Trust phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bankers Trust staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Bankers Trust is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 20 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Bankers Trust

In summation, the best day to call Bankers Trust is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bankers Trust staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Bankers Trust

If you have time to do a bit of reading before you call Bankers Trust, we recommend you read over some of our problem-specific articles.

Can I set up automatic bill payments through Bankers Trust?

Yes, Bankers Trust offers the convenience of setting up automatic bill payments. Through our user-friendly online banking platform, you can effortlessly schedule recurring payments for your regular bills. This feature allows you to specify the amount, frequency, and recipient for each payment and ensures timely and accurate bill settlement. By setting up automatic bill payments with Bankers Trust, you can avoid the hassle of remembering due dates and manually initiating transactions. Additionally, you can easily manage and modify your scheduled payments at any time for better control over your finances. Enjoy the convenience and peace of mind that comes with setting up automatic bill payments through Bankers Trust.

Top Bankers Trust customer service problems

Click the link above to get answers to just about any Bankers Trust customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Bankers Trust, and their purpose. Are any of these similar to the reason you are trying to call?
Debit card expiration inquiry: "I have a debit card, and it says it expires the ninth month of twenty fourth."
- From a call lasting 2m 19s , Aug 28, 2024 10:04 PM
Information about why customers call Bankers Trust is extracted from issues that customers have reported to GetHuman.
Bankers Trust issues reported to GetHuman

Conclusion and closing notes

This is Bankers Trust's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bankers Trust agent. This phone number is Bankers Trust's best phone number because 120 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-362-1688 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Bankers Trust first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Bankers Trust has 1 phone number. It's not always clear what is the best way to talk to Bankers Trust representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Bankers Trust. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bankers Trust. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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