What should I do if my debit card is lost or stolen?

If a customer of Bankers Trust finds themselves in the unfortunate situation of having a debit card lost or stolen, it is essential to act promptly to protect their account and personal information. The first step is to report the loss or theft to the financial institution as soon as possible. This can help prevent unauthorized transactions and ensure that the card can be deactivated swiftly. The next course of action would be to review recent account statements and transactions for any unauthorized activity. It is advisable to keep a detailed record of the transactions and, if necessary, report any suspicious activity to the bank. Most banks, including Bankers Trust, provide options for customers to temporarily freeze their card or report it lost or stolen through their mobile app, online banking, or by contacting customer service. Customers should verify that their contact information is updated on their account to receive important notifications related to their account security. Lastly, it is good practice to monitor the bank account closely in the days and weeks following the incident. For further assistance or detailed information specific to Bankers Trust, customers may want to consult the current web page for contact details and guidance.