Contact BNSF Railway

The one way to reach BNSF Railway by GetHuman.

BNSF Railway Phone Number
800-795-2673 · Customer Service
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BNSF Railway Live Chat
Unfortunately, BNSF Railway does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted BNSF Railway:

"Your train been parked outside our house going on * days! Move it" · 4 mons ago
"There's a specific post for a job I tried to apply for that i..." · 5 mons ago
"RR Xing out in Struble, Ia.. Causing stress for locals, with..." · 5 mons ago
"Been stuck at Augusta ks crossing for over ** mins. Two other..." · 6 mons ago
"When can I retake an ***essment test" · 6 mons ago
See all customer issuesI need to contact BNSF Railway about an issue
As far as we know, there is only one way to contact BNSF Railway, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to BNSF Railway, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing BNSF Railway Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Bank of America page. Or look at our Contact Social Security page. We can't really provide this kind of help if you're looking to contact BNSF Railway because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
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