Contact BNSF Railway
The one way to reach BNSF Railway by GetHuman.
BNSF Railway Live Chat
Unfortunately, BNSF Railway does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted BNSF Railway:
Stop retirement payment due to death · 6 mons ago
They are working on a construction or maintenance project nex... · 6 mons ago
Can't change my application online · 7 mons ago
I need to talk to the recruiter for grand junction · 7 mons ago
Your train been parked outside our house going on * days! Move it · 8 mons agoMore customer issuesHelp me with my issue
As far as we know, there is only one way to contact BNSF Railway, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to BNSF Railway, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.
Comparing BNSF Railway Contact Information
GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact IRS page. Or look at our Contact Optus - Faults page. We can't really provide this kind of help if you're looking to contact BNSF Railway because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.