GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact HMRC page. Or look at our Contact AirBnB page. We can't really provide this kind of help if you're looking to contact BC/BS of Massachusetts because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
GetHuman does not work directly with BC/BS of Massachusetts's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!