Contact Ancestry.com

The best of the 3 ways to get in touch with Ancestry.com by GetHuman

Ancestry.com Phone Number
800-262-3787 · Customer Service
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Ancestry.com Live Chat
Unfortunately, Ancestry.com does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Ancestry.com:

"They told me to resubmit - Get my results - I have done it twice" · 17h ago
"I have * accounts but they are not connected. I’m on A world..." · 20h ago
"Unblock messages - Can not retrieve messages" · 2d ago
"During sign in - when trying to sign in, my p***word didn't w..." · 2d ago
"I did not see how to cancel and have been charged three month..." · 2d ago
See all customer issuesI need to contact Ancestry.com about an issue

Ancestry.com contact information - compared

Above are our top recommendations for how to contact Ancestry.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Ancestry.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Ancestry.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ancestry.com across the following mediums: Phone, Email, Web.
Phone number / contact
Wait
Votes
800-262-3787
Customer Service
3 mins
1476
support@ancestry.com
Customer Service
< 79 hrs
716
Online Help
Customer Service
< 89 hrs
1045
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