The best of the 3 ways to get in touch with by GetHuman Phone Number
800-262-3787 · Customer Service
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Recent reasons customers contacted

I want to go back to more monthly payments *How do we do this and*I have a new credit c...
DNA samples not appearing in tree, properly activated prior to sending
My daughter, sent me a kit her name is jacki smalls,Smalls, sent me the kit,to**** brit...
I didn't mean to purchase a membership and when I realized I did I cancelled it immedia...
how can i get an ap to open My Broderbund family tree Maker in windows **
I just purchased a ancestry DNA kit. Do I need to use my maiden name or do I use my leg...
I would like a refund on my membership
Would like a refund on my membership
I tried for ** mins then canceled. I was charged today **.**
Issue about a payment taken out of our bank account. I did not want to continue anymore...
Robert Scott scroggs never received his reaults. Our address is **** s union ave. Tulsa...
Where is my order * kits ordered last month. Call me **********
I cancelled my ancestry membership in September. Yet, my husband received a charge on h...
Unable to load Photo upload page.
I ordered a DNA kit on December *th, ****, order ********** & I have not received it ye...
More customer issues

Help me with my issue contact information - compared

Above are our top recommendations for how to contact, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
3 mins1474
Customer Service
< 78 hrs714
Online Help
Customer Service
< 88 hrs1043

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